Jumpstart your career at Rehab Medical, one of the nation’s leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner! Based in Indianapolis, Indiana our company’s mission is to improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in.

We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana’s top places to work. Recently, we’ve experienced exponential growth so we’re looking to expand our dynamic Marketing Team to support this growth and help us to improve the lives of more than 200,000 mobility users.

If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical!

SUMMARY

The Marketing Lead Coordinator reports to the Campaign Manager and is the key person capturing all incoming marketing leads. He/she will field incoming marketing calls and will ensure every patient is contacted within 24 hours. The position will be responsible for entering leads into our CRM with the appropriate contact information and campaign attribution before passing to our Sales Specialist to distribute to the sales team. He/she will also be responsible for evaluating active marketing orders and ensuring they are progressing in a timely fashion through the sales team, as well as follow up with interested customers who have left voicemails.

JOB DUTIES

Answer all phone calls from patients reaching out from a marketing campaign
Call all patients within 24 hours of the receipt of a lead via web forms, fax referrals, emails, voicemails, or direct calls
Maintain and clear out marketing inbound lead inbox following our defined process
Conduct initial screening and accurately enter new leads into the CRM system
Follow up on all inactive marketing orders to ensure timely updates and resolution
Provide website chat support

THE POSITION

We offer health benefits, paid time off, paid holiday's along with a generous 401 (k) match, and growth opportunities.
Hourly rate is $17.00 - $18.00

EDUCATION AND EXPERIENCE

High School Diploma