Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

THE POSITION:
The Channel Certified Trainer along with Leadership and other company stakeholders supports the Training Lead to implement the company-wide training curriculum. They are responsible for the assessment and implementation of all training efforts spanning from On-the-Job Training (OJT) and Quality to Compliance and Regulatory required aspects including facilitation of engaging live, virtual, and other trainings to support the business goals of the company and ensure exceptional execution of training curriculum to employees.

Drive cultural values and philosophy through all training and development activities:

Facilitates training for employees both temporary, newly hired, new to a department, or in need of recertification, and for employees requiring help to improve their performance. Will participate in or lead a variety of training exercises.
Will communicate with employees, teach and explain EVERSANA’s values, training procedures, product handling techniques, and safety guidelines.
Interacts with the Leads, Supervisors, Human Resources, Operations Manager, Training Lead, and Training Specialist to evaluate and critique the training programs in an effort to provide the best training and work experience possible.
Advises the employees direct Supervisor concerning individual progress to determine succession planning and employee readiness. Makes employees assessments and recommendations on strategies to improve performance, readiness for advancement to additional tasks, and/or readiness and fitness for hire.
Conducts formal classroom training, small group, one on one training sessions on the floor as needed.
Will need to complete the Train the Trainer Certification Program upon hire.
Responsible for site training for all shifts and across all functionalities.
Continually add value to training material through comprehensive evaluation and documentation of trainings.
Engaging team members to build and maintain safety as part of the culture.
Ability to prioritize job tasks and duties.
Oversee practical training, testing, and auditing processes and submitting all forms to TC/TM.
Attend general meetings with other employees, staff, managers, supervisors, and coordinators.
Ensures that all EVERSANA safety and security policies and procedures are followed.
Trainers will maintain productivity standard when not in Trainer mode.

When not training:

Will perform job specific duties and maintain productivity/attendance standards.
Can operate an RF scan device
Comply with all company provided Standard Operating Procedures.
Closely monitor stock control systems.
Make sure all orders are managed accurately through digital scanner and our inventory system.
Your work meets all manufacturing requirements, including Adhere to Current Good Distribution Practices (cGDP), and Current Good Manufacturing Practices (cGMP).
Focus on safety at all times and comply with all safety requirements.
You meet all shift requirements as assigned (timely, uniform, etc.).
Other duties as assigned.

A typical workday would look like this:

Be assigned an individual(s) training needs.
Complete weekly employee evaluations to determine the employee’s training needs i.e. initial, corrective, updated, or new skills training.
Based on the evaluation, the determination will be made by Training Lead whether it is classroom or field training, what shift it will be conducted in (1st, 2nd or, 3rd), and what location (M1, M2, M6, or MCD).
Follow the established type of training needed.
Conduct pre-assessments following up in a 30, 60, 90 day post assessment cadence.
Hours worked would be for any time and for any shift, based on need of training.
When not training, you will continue working on the DC floor while meeting productivity standards.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill, and/or abilities required.

Education: Verifiable high school diploma or GED
Bi-lingual - English/Spanish
Strong Coaching experience
Technology/Equipment Microsoft 365 skills, Outlook
Strong Communication skills
Experience in warehouse operations
Analysis & Problem-solving skills
Critical thinking
Positive Reinforcement
Dependable
EVERSANA Forklift Certified
Able to work with a diverse group of individuals

Additional Information

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.

Bilingual Certified Trainer (English/Spanish)

EVERSANA