Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world

Job Description

We are looking for a detail-oriented Operations Coordinator to join our team and manage day-to-day inspection coordination, client communication, and field operations.

The Operations Coordinator is responsible for end-to-end coordination and communication with clients, terminals, agents, and laboratories to ensure efficient execution of Q+Q (Quantity & Quality) inspection activities. This role involves thorough job assignment, compliance monitoring, document verification, and performance reporting in line with SGS and international standards.

Operate in strict adherence to the SGS Code of Integrity and QHSE policies.
Review nomination orders and assess operational feasibility, including site limitations, safety, and compliance.
Communicate effectively with clients and provide timely confirmations, updates, and notifications of deviations or abnormalities.
Assign field inspectors with clear instructions and ensure understanding of job scope.
Oversee field operations to ensure full compliance with SGS SOPs, safety protocols, and international standards.
Investigate and report any inspection-related irregularities or non-conformances.
Review and verify field documents before submission to clients.
Coordinate with admin for timely report preparation and invoicing.
Monitor inspector performance and provide feedback to line managers.
Support training and skill development of field staff.
Ensure equipment calibration records are maintained and updated.
Participate in client meetings and provide quotations where required.
Ensure proper housekeeping and safety across operational storage and disposal areas.
Conduct risk assessments as needed and intervene in unsafe practices.

Qualifications

Graduate with minimum 2 years of experience in OGC inspection activities
High School Certificate with 5+ years of relevant experience and IFIA certification
Solid knowledge of Q+Q inspection procedures and industry standards
Hands-on field inspection experience in Oil, Gas & Chemical (OGC) operations
Strong computer proficiency
Excellent coordination and communication skills with clients and all levels of internal teams
Ability to handle multiple tasks efficiently and prioritize responsibilities

Additional Requirements

Strong ethical foundation and commitment to compliance
Proactive problem-solving and decision-making capabilities
Capable of working in dynamic and time-sensitive environments
Willingness to attend client sites and operational areas when needed

Additional Information

Career development and training opportunities
A collaborative, supportive work culture
The opportunity to work with a global industry leader