Senior Director, Product Design- Slack Growth

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Job Category

User Experience

Job Details

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Overview of the Role:
The Sr Director of Product Design will lead design strategy and execution for Slack's Growth Design team, focusing on helping more people discover, adopt, and get value from Slack, owning the user journey from teams starting free to upgrading into paid teams.

 

Responsibilities:

• Own the end-to-end experience for Growth, from first touch to long-term retention, ensuring every interaction is cohesive, intuitive, and delightful.
• Lead a world-class team of designers fostering a culture of creativity, craft, high-performance and experimentation.
• Drive experimentation at scale—partnering with data and product teams to define hypotheses, execute A/B tests, and iterate quickly based on results.
• Balance art and science—grounding design decisions in user insights, analytics, and business objectives while pushing for innovation.
• Champion the customer—bring deep empathy for users into strategic conversations, ensuring our growth tactics are human-centered.
• Drive the design vision and strategy for Growth initiatives, balancing rapid experimentation with deep commitment to craft and high quality design standars
• Develop frameworks for measuring design impact and making data-informed decisions
• Mentor and grow leaders—develop the next generation of design managers and senior ICs, raising the bar for craft and impact.

Required Qualifications:

• 10+ years of experience in product design, with at least 5 years leading multi-disciplinary design teams at scale.
• Proven track record in growth, subscription, or retention-focused product design.
• Experience integrating A/B testing and experimentation into the design process.
• Strong portfolio demonstrating design leadership and impact in complex, data-informed environments.
• Exceptional communication and storytelling skills—able to inspire teams and influence executives.
• A collaborative mindset, with experience working closely with Product, Engineering, Marketing, and Data Science.
• Passion for developing people and cultivating a high performing, healthy, inclusive team culture.

Preferred Qualifications:

• Experience/Knowledge of Salesforce’s CRM or other clouds
• Experience designing for Sales or CRM focused products
• Prototyping abilities either through tools, code or vibe coding

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.