Order to Cash Analyst

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Description
Job Title: Order To Cash Analyst
Department & Team: Order to Cash
Reports to: Senior Manager
Location: Manila
Summary:

Key Responsibilities:
The primary responsibilities for this role include (but are not limited to) Order to Cash specific tasks like that of dispute resolution, forecasting, FS analysis and investigation of customer claims and the computation of the Annual Recurring Revenue of a booking.

Minimum Requirements:

* Must be a graduate of Finance and Accounting course. 

* Minimum of 2 years of relevant professional experience in Financial Reporting, Accounts Receivable, and OTC.

* Has deep analytical skills especially in interpreting contracts, contract prices, financials. 

*  Candidate should also be able to work well with a global team independently.

* Must have a strong experience in forecasting and root cause analysis. 
* Works with other team members to acquire cross functional knowledge transfer and provide backup capabilities
* Provide business process support in defining and managing master data such as customers, vendors, price lists

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About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.