Manager, Agency Training and Development

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Manager, Agency Training & Development with the resources to solve critical problems for the future of our business, which is why we need you.

Position Responsibilities:

• Build a strong relationship with Agency

• Deliver quality training, aligned with the need-based selling concepts in new agent training

• Play an active role in promoting the communication channel with managers and collect feedback on training program

• Monitor program effectiveness and logistics arrangement

• Handle other ad-hoc duties in agency training functions assigned

• Produce monthly MIS reports on agent training team

• Handle queries and logistics requirement

Required Qualifications:

• Degree holder

• 6+ years of relevant work experience

• Good understanding of Agency Operations and Agency Development

• Professional qualification on financial planning is preferred

• Sales experience/training experience in the life insurance/financial planning industry will be a definite advantage

• Good command of both spoken and written Chinese (Putonghua and Cantonese) and English

• Good communication and presentation skills

• Good PC skills including MS Word, Excel, Power Point and Chinese word-processing

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid