Fee Administrator - US Remote

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

MVRecovery is the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect, a Motorola Solutions Company. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. We are seeking an experienced Fee Administrator who is assigned to actively work with field agents and clients to determine and process fees necessary to run accounts.

Job Description

We are searching for a Fee Administrator to work assignments within our fast-paced environment. The qualified individual will be involved in requesting, approving and rejecting agent fee requests, reviewing agent fee denial appeals, as well as communicating any escalated information to the client or supervisor as needed. The Fee Administrator will be responsible for pulling and maintaining fee reports, updating designated accounts, as well as communicating with our clients throughout the lifecycle of each fee request as needed. The responsibilities of this position are performed 100% via computer –  it does not require field work or travel. The ideal candidate for this position must be persistent, assertive, detail oriented and thrive under high priority tasks.

• Ability to receive, investigate and answer emails/queries from internal and external customers in a timely and accurate manner

• Facilitate occasional outgoing telephone calls to support business objectives

• Ability to prioritize workload and work to deadlines

• Strong multi-tasking and organization skill

• Excellent verbal and written communication skills

• Ability to deal with change in a positive and proactive manner

• Experience with collateral repossession would be beneficial

• Proficiency in G-Suite preferred

• RDN, Recovery Connect (RC) and iBeam experience is a plus

This position is a remote position and candidates can be located anywhere in the US.

#LI-NJ1

#LI-REMOTE

Basic Requirements

• Minimum 2 year administrative-related experience, or equivalent

• High School Diploma, or equivalent

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.