Training Department Supervisor

• Reports to Title: Director, Quality and Ops Training
• Department/Division: Operations
• Primary Work Location:  Bloomington/Shakopee, Minnesota
• Job Code/Classification: Exempt
• Direct reports: Trainers, Training Administrator
• Working Environment: Open office environment, located near a manufacturing facility
• Physical Demands: Sitting, standing, lifting (no more than 40 lbs.)
• Position Type and Expected Hours of Work: On-site full-time position. Working Monday through Friday, with weekend support if necessary.

Position Overview:

This position is responsible for ensuring the continuous development and growth of our workforce. They will be responsible for overseeing all aspects of training within operations, ensuring that employees receive the necessary skills and knowledge to perform their roles effectively. They will work closely with various departments to identify training needs, develop training programs, and assess their effectiveness while complying with applicable regulations.

Essential Functions:

• Training Program Development: Collaborate with leaders in operations to identify training needs across the organization. Develop and enhance training programs to address these needs.
• Training Delivery: Conduct training sessions for employees at all levels, ensuring that content is engaging, relevant, and aligned with organizational goals. Monitor and evaluate training delivery methods to optimize effectiveness and engagement.
• Training Material Creation: Develop training materials including presentations, handouts, and multimedia content to support training programs as necessary.
• Ensure that all materials are accurate, up-to-date, user-friendly and follow document control processes
• Performance Evaluation: Establish metrics to assess the effectiveness of training programs.
• Supervise and coach a team of trainers and administrative personnel, delivering support and recommendations to facilitate their professional advancement and accomplishments. Periodic evaluation of trainers to ensure standardized approach for training. Delegate tasks effectively and cultivate a collaborative and positive work environment within the training department.
• Compliance and Documentation: Ensure that all training activities comply with relevant regulations and internal policies. Maintain accurate records of training attendance, completion, and evaluations.
• Continuous Learning: Stay updated on industry trends, best practices, and emerging technologies related to training and development. Incorporate new methods and technologies to enhance training effectiveness and efficiency.

Required Skills:

• Highly developed presentation and communication skills, able to engage and inspire audiences from various backgrounds
• Detail Oriented
• Organized
• Proficiency in learning management systems (LMS) and other training-related software
• Experienced in overseeing numerous duties with an emphasis on prioritizing and timely execution in an evolving context
• Skill in working with minimal supervision
• Continuous Improvement Mindset

Desired Qualifications:

Education: Bachelor’s degree in training and development, Education, Business Administration, or a related field (or equivalent experience)

Experience:

• Minimum 2 years’ experience leading people.
• Experience in designing and implementing employee training or development programs.
• Prior experience leading or managing a training program within a regulated environment.
• MS office experience
• Experience in learning management systems or other training-related software
• Certification in training and development (e.g., CPLP, CPTM)
• Previous experience in Medical Device Manufacturing or Distribution

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay Transparency Notice:

• The target total compensation for this position can range from $90,000 – $105,000.
• Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience
• To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays

At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to carry out their tasks, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We believe that great people are the foundation of a great organization. By joining our team, you'll contribute to an inclusive culture that values every voice and supports continuous learning and professional growth. We offer fair salary, comprehensive benefits, and the ability to grow professionally.

We encourage you to apply:

We welcome your application if you think you have transferable skills. We highly value a mindset and motivation that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process.

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Disability Accommodation: 

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers.us@gn.com or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

How to apply:

Use the ‘APPLY’ link. Applications are assessed on a continuous basis, so don’t wait to send yours.

Join us in bringing people closer.

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.

We hope you will join us on this journey and look forward to receiving your application.

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