Job Description:

Position Overview

The Manager of Product Engineering Operations is a dynamic leadership role responsible for optimizing and overseeing the end-to-end operational functions within the product engineering organization. This senior-level position acts as the connective tissue between engineering, product management, quality assurance, and other cross-functional teams, aiming to deliver best-in-class products on time and within budget. With a blend of analytical acumen and strategic foresight, the Senior Manager is charged with enhancing operational efficiency, fostering a culture of continuous improvement, and enabling teams to deliver innovative products that drive business growth.

Key Responsibilities

• Operational Leadership: Lead and manage the operational strategy and execution for the product engineering group, ensuring alignment with overall business and technology goals.
• Process Optimization: Identify, implement, and refine processes that streamline product development, reduce inefficiencies, and improve quality of deliverables.
• Cross-Functional Collaboration: Serve as a primary liaison between engineering, product, QA, design, support, and other business functions to ensure seamless coordination and communication.
• Resource Planning & Allocation: Develop and implement strategies for effective workforce planning, talent allocation, and workload balancing across multiple teams and projects.
• Performance Measurement: Define and track key operational metrics (KPIs) to monitor the health and performance of the engineering organization; generate regular management reports and insights for senior leadership.
• Program & Project Management: Oversee the execution of complex, cross-functional engineering projects, ensuring that goals, timelines, and budgets are met while managing risks and dependencies.
• Continuous Improvement: Champion a culture of continuous improvement, leveraging data-driven insights, post-mortem analyses, and retrospectives to drive process and product enhancements.
• Risk Management: Proactively identify and mitigate operational risks related to delivery, quality, scalability, and compliance.
• Change Management: Lead change initiatives that drive operational excellence, including adoption of new methodologies (e.g., Agile, DevOps), processes, and organizational structures.
• Budget & Financial Oversight: Develop, monitor, and manage budgets for product engineering operations, ensuring effective use of resources and alignment with business priorities.
• Stakeholder Engagement: Communicate regularly with executive leadership, product owners, and external partners to provide visibility into engineering operations and strategic initiatives.

Qualifications

• Bachelor’s degree in engineering, Computer Science, Business Administration, or related field (Master’s preferred).
• 7+ years of experience in engineering operations, program management, or related roles within a technology-driven environment.
• Demonstrated leadership experience managing cross-functional teams and large-scale projects.
• Proven track record in process optimization, change management, and implementation of best practices within product engineering organizations.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions and recommendations.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence at all levels of the organization.
• Deep understanding of software development lifecycle (SDLC), Agile, and/or DevOps methodologies.
• Experience with engineering tools and platforms (e.g., Jira, Confluence, Git, CI/CD).
• Financial acumen and experience managing operational budgets.
• High degree of organizational savvy, adaptability, and emotional intelligence.

Core Competencies

• Strategic Thinking: Ability to see the big picture and align operational tactics with organizational strategy.
• Operational Excellence: Commitment to delivering high-quality outcomes efficiently and effectively.
• Leadership: Inspires, motivates, and guides teams through change and growth.
• Analytical Rigor: Skilled in data analysis, business intelligence, and performance measurement.

• Collaboration: Fosters strong cross-functional relationships, removes operational barriers, and promotes best practices to empower teams. Effectiveness is measured by efficiency, team culture, product quality, and business impact.

• Adaptability: Thrives in a fast-paced, dynamic environment and manages ambiguity with confidence.
• Customer Focus: Understands customer needs and translates them into operational priorities.
• Skilled at driving operational KPIs including on-time delivery of engineering projects, cycle time reduction for key development processes, cost savings achieved through operational efficiencies, etc.

DXC Technology (NYSE: DXC) empowers global companies to operate their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world’s largest companies and public sector organizations trust DXC to deliver exceptional service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for customers and colleagues at DXC.com.

At DXC, we harness the power of technology to deliver essential IT services that help our clients modernize operations and drive innovation across their entire IT infrastructure. Our services span the Enterprise Technology Stack and include business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions.

Our DXC Insurance Services support clients in optimizing and transforming operations, reducing costs, and building agile channels for growth. Leveraging our people, technology, and best practices, we improve and automate complex business processes across middle and back offices—while enhancing customer experience transformation.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.