Inside Sales Representative - Nashville, TN

Job Title: Inside Sales Representative
Department: Corporate - Sales
Reports directly to: Director of Marketing
Schedule: Full-time
Status: Exempt
Compensation: $ 150,000 - $200,000 /year
Location: Nashville, TN

Position Overview:

As an Inbound Sales Representative, you’ll be the first point of contact for businesses reaching out through our website or digital campaigns, guiding actively interested prospects through the sales process by qualifying needs, delivering tailored solutions, and closing deals efficiently. This role requires confidence in managing a full inbound sales funnel independently and involves frequent travel to meet prospects, assess sites, and build strong face-to-face client relationships.

Primary Objective:

The primary objective of the Inbound Sales Representative is to convert inbound leads into revenue by managing the full sales cycle, qualifying prospects, delivering tailored solutions, and closing deals. The role involves frequent travel for site visits and building relationships. Success requires a consultative approach, strong pipeline management, and the ability to work independently in a fast-paced environment.

Key Responsibilities

Inbound Lead Management:

The Inbound Sales Representative is responsible for promptly responding to inbound leads, qualifying prospects, and guiding them through the full sales cycle—from discovery to close. This includes conducting virtual walkthroughs, delivering tailored demos, and preparing custom proposals. The rep will manage opportunities using CRM tools to maintain pipeline momentum and ensure timely follow-up. A smooth handoff to operations and account teams is essential for successful onboarding and long-term client satisfaction.

Sales Execution and Process Management:

The Inbound Sales Representative is expected to consistently meet or exceed monthly and quarterly sales goals by effectively managing and closing deals within a structured sales process. They will maintain clean, accurate, and up-to-date records in the CRM system (e.g., Salesforce, HubSpot), ensuring all key touchpoints and deal stages are properly tracked. To ensure a smooth post-sale transition and a seamless, high-quality client experience the representative will collaborate closely with internal teams

Business Development, Sales Strategy and Pipeline Management:

Lead sales initiatives to support PMC’s growth and profitability goals by identifying and securing new business opportunities through inside sales calls, and strategic relationships with management groups and other industry organizations. Oversee sales pipeline, ensuring timely follow-up on contracts, proposals, and presentations, while actively participating in sales calls to drive deal closure and account growth. Support both new and existing accounts through customized sales and marketing strategies, ensuring sustained revenue growth and market expansion.

Client Relationship Management, Networking and Community Engagement:

Build and maintain strong relationships with national and local clients through proactive, scheduled outreach to support account growth and retention. Cultivate new business opportunities that drive long-term growth and partnerships.

Travel and Relationship Management:

This role involves frequent travel.  Travel is essential for managing on-site performance, resolving challenges, and maintaining high-touch client relationships. Regular updates to leadership and the ability to manage operational tasks on the go, including via personal cell phone when needed, are also key to success in this role.

Additional Responsibilities:

Other tasks may be assigned as needed, by management, to support the company’s overall operation and objectives, with the expectation that remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed. May be required.

Knowledge, Skills, and Abilities:

Competency/Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

The ideal candidate has 3+ years of inbound B2B sales experience in service or solution sales, with proven success managing inbound leads. Strong virtual and in-person presentation and communication skills are required, along with experience selling to executives and property stakeholders.

This self-motivated, organized professional works independently in a fast-paced environment, is based in Nashville, TN and can travel up to 25%. A bachelor’s degree or 5+ years of sales experience in hospitality, healthcare, or parking is preferred. Proficiency with video conferencing platforms such as Zoom and Microsoft Teams, as well as Microsoft Office and CRM software, is required.

Preferred experience includes parking, real estate, logistics, property management, field sales, territory management, or pharma-style sales, plus familiarity with Salesforce, HubSpot, or ZoomInfo, and selling to municipalities or multi-site operators.

Certificates and Licenses:

A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.

Sales Oversight, Market Insight and Trend Analysis:

Lead the day-to-day of inside sales activities, to identify market opportunities and areas for improvement. Stay informed on industry trends, competitor activity, and customer needs to ensure PMC’s services remain competitive and relevant.

Collaboration, Business Development and Client Relationships:

Collaborate with sales, operations, and leadership to develop strategies that drive customer acquisition and align with company goals. Engage in networking and industry events to identify new opportunities and maintain a strong pipeline. Build and nurture long-term client relationships by delivering tailored, value-driven solutions that support growth.

Goal Ownership and Innovation
Take full accountability for meeting or exceeding sales targets by developing proactive strategies and adjusting plans as needed to ensure profitability. Embrace calculated risks to enhance brand visibility, open new revenue channels, and expand PMC’s market presence, while thoughtfully evaluating potential outcomes and benefits.

Work Environment:

The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around corporate office settings.

Physical Demands:

Requirements may include extended periods of sitting, standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities—close, distance, peripheral, depth perception, and focus adjustments—may be required to ensure on-site awareness and safety.

Cell Phone Use:

Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.

Pay Transparency:

PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits:

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Employee at Will:

Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA):

This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman’s compensation laws.

 Employee Leave:

PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement:

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance:

Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.