Job Description Summary

The Sporting Kansas City Account Manager, Partnership Marketing shall be responsible for the day-to-day management of an allocated partnership portfolio within the Corporate Partnership department at Sporting Kansas City and its parent company Sporting Club. Role includes overseeing the execution of assigned account assets at the highest level of customer service and satisfaction as well as collection of contractually obligated revenue per account. Additionally, the Account Manager shall be responsible for renewing each applicable account and generating incremental revenue within their current partnership portfolio. The Account Manager will work and communicate with a diverse group of clients and prospects, as well as internal contacts at all levels; independent judgment is required to plan, prioritize, and organize a diversified workload. This position must support the organization’s mission, vision and values by exhibiting the following four pillars of Sporting: high-performance, connection, visionary, and community.

Job Description

Essential Functions

Serve as the primary liaison between Sporting Club and assigned partnership portfolio to build and maintain a positive relationship between both parties.
Implement, activate, and track all assigned partner assets/events to ensure all contractual obligations are being fulfilled, activated, and reported.
Responsible for educating best activation practices as well as collecting measurement data internally and externally from partners, agencies, and MLS counterparts, if applicable, on a regular basis for case studies, recaps, etc.
Responsible for renewing each applicable account and generating incremental organic revenue within the current partnership portfolio.
Responsible for understanding each partner’s business cycle and objectives to leverage and utilize this knowledge to create unique, go-to market strategies each year while finding opportunities to grow revenue through upsell and renewals.
Lead the creation, development, and optimization of partner-integrated platforms to drive incremental value for Sporting KC and partnerships.
Maintain accurate reporting process, through KORE and applicable resource systems, ensuring database management is aligned both internally and externally.
Conduct consistent touchpoints with each client to develop long-term relationships and continually find creative solutions that go above and beyond the contract to enhance the partnership experience.
Build solid relationships with day-to-day clientele, as well as internally with all associates of Sporting Club entities.
Prepare and update Partnership Marketing Team documents as needed, including game day partner activities spreadsheets, expense reports, account budgets, memos, letters, contracts, and spreadsheets.
Always represent Sporting Kansas City and its related affiliates in a professional manner.
Perform other related tasks as assigned.

Personal Attributes

Strong organizational, communications and interpersonal skills.
Outstanding critical thinking skills and ability to effectively address and solve industry challenges.
Ability to establish and maintain strong working relationships internally and externally.
Highly driven self-starter, with the ability to work independently and prioritize daily duties with minimal supervision.
Must have high levels of discretion to handle sensitive confidential situations and information.
Flexible schedule with the ability to work long hours including holidays, evening, and weekends as the schedule demands.
Must be able to work all home games and special events each season and some travel may be expected.
Professional appearance and attitude, as well as the ability to work with others.
Results-oriented, coachable mentality with ambition to succeed and grow.

Skills & Experience

Bachelor’s Degree in Sports Administration, Business, Marketing or another related field required.
Minimum of two (2) years of activation and/or relationship management experience, preferably within the sports and/orb marketing industries.
Minimum of two (2) years of sales experience, or history of renewing/upselling of current clients preferred.
Desire and ability to seek and secure incremental revenue opportunities with current clients.
Excellent spelling, grammar, proofreading skills, with a strong ability to communicate ideas both orally and in writing.
Demonstrated strong teamwork aptitude and customer service skills.
Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

Game Day Responsibilities

Full list of responsibilities will be finalized and delegated upon hiring but may include:

Meet with clients to help set up activation spaces.
Conduct pre-game walk thru of the suites, concourse, and club spaces to ensure activation.
Provide partner tours or escort to pre/postgame activities where needed.
Taking photos of activations to provide as proof of performance.
Plan and execute halftime contests, as applicable.
Provide feedback for corporate partnership recap of each home game.