With the Women's Rugby World Cup right around the corner, it's an incredibly exciting time to join the RFU. Working at the RFU means being part of the ‘bigger picture’ at England Rugby: to be rooted in our purpose, which is to enrich lives, introduce more people to rugby union & develop the sport for future generations. If our purpose resonates with you, and you recognise the value that sport can bring to people’s lives, we’d love to work with you. An opportunity has arisen for a Performance and Medical Services Coordinator to join our Performance team on a permanent basis.

Job Title : Performance and Medical Services Coordinator
Department : Performance Rugby
Reports to : Head of Athletic Performance & Medical Services Operations Lead
Direct Report(s) : None
Salary Banding : c. £31,000 per annum
Job Level : Core
Location : HQ - This role is contractually based at Allianz Stadium (minimum 3 days/week in the office), offering some flexibility to work from home
Employment Type : Permanent
Working Hours : This is a full-time role, covering 35hrs per week

Application Information:

Please submit an anonymised CV (i.e. remove personal details).
The closing date for applications Sunday 31st August at 9pm.

Please note; we are currently experiencing an issue with applications using Live, MSN, Hotmail and Outlook accounts. Please apply using a different email address if you typically use one of these domains as we cannot guarantee that you will receive communications from us if you use these.

The Role:

To provide the highest quality administrative and operational support across both Performance and Medical services.

Some key responsibilities include:

Performance:

Full administration of nutrition services; ordering, tracking, invoicing and communicating with nutritionists, S&C coaches and suppliers.
Record keeping for batch testing certificates for supplements.
Diary management and assistance; camp dates, meeting organisation, team attendance
Coordination of Performance, Research and Innovation and (as required) Professional Rugby Board Subgroup meetings, along with minuting.
Project coordination and administration support as directed
Lead on the delivery and coordination of all Performance (including discipline specific) team meetings and events, book meeting rooms, conferences, arrange catering, manage invitations of visitors and coordinate filing of all relevant documentation relating to Performance activities.
Effectively manage the contracting, invoicing, expenses, and payment process for all consultants working across the athletic and technical performance departments
Responsibility for monitoring specific programme budgets; ensuring projects are delivered within budget and on time, to detailed project plans.
Coordination and admin support for annual Professional game Performance Summit.
Track all POs, invoicing and receipting to enable monthly forecasting of spend and provide financial updates to the budget holders.
Provide administrative support to the Performance Systems and Insight Manager across the following Performance and Medical systems / areas:
- Elitehub
- iP:Performance Medicine
- SCRM
- ImPACT
- Setting up new users and players within all systems, player transfers, troubleshooting queries, etc.

Medical:

Medical Services financial tasks:
- Managing all Medical Services department POs that fall out of scope of the RFU Central Operations Support Hub (COSH)
- Updating Medical finance spreadsheet to enable budget tracking and forecasting spend
PHICIS Course support:
- Supporting COSH with raising POs for Faculty, venues and suppliers as required, and tracking spend
- Supporting COSH with completing Payroll for Faculty
- Supporting COSH with managing expenses for Faculty on payroll
- Supporting COSH with raising invoice requests for courses
- GMS course management
- PHICIS exam invigilating
- Faculty uniform provision
PHICIS exemptions – coordinating the exemption process between club and MAG as per MSC requirements
Crowd Doctor exemptions – as above
Coordinating requests for PHICIS Doctor and Physio cover for clubs and RFU events
Admin support for PRD team camps, RFU hosted festivals and RFU hosted events (and some community events):
- Medical team recruitment
- Checking and documenting Bona fides process
- Contracting medical consultants
- Communication of event information to medical team e.g. accreditation, parking, arrival times, etc.
- Preparation of medical room paperwork
- Management of post event medical paperwork
Medical operational support for PRD team camps, festivals and events (and some community events):
- Packing trauma equipment and doctor medication boxes
- Maintaining medical equipment stock levels and tracking spreadsheets
- Assisting with equipment orders and deliveries
- Liaising with team and event managers to ensure collection and return of medical equipment from camps and events and returning items to correct storage locations at Twickenham
- Organising servicing of medical equipment
Coordination of uninsured players costs and hospital/ consultants’ payments.
Mandatory Welfare Education programme – updating LMS with education session registers from clubs and PRD teams from the Concussion and Anti-doping programmes.
Coordination and operational support to PRD medical CPD events and wider medical conferences for PRL/Champ/PWR.
General admin support for the medical services team including support with travel and accommodation, department deliveries and post, etc.

As an RFU Employee, you will:

Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans.
Act as an ambassador for, and promote the best interests of the RFU, including the promotion of our culture and core values – This Rose Means Everyone: Put The Team First, Shape The Future, Respect Each Other.
Undertake other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation.

Qualifications, Skills & Experience:

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role.

Essential:

Highly organised with an eye for detail, strong general administration and record keeping skills.
Excellent stakeholder management skills.
A diligent planner and organiser.
Proficient skills in Microsoft Office.
Committed to embodying the ethos our culture by using our three core values – Put The Team First, Shape The Future, Respect Each Other – to guide your day-to-day decisions, actions and interactions.
Committed to actively contributing and building an inclusive culture in your role and day to day behaviours.

Desirable:

Previous experience or qualification in Sports Science, Strength and Conditioning or Athletic Performance.
Working knowledge of Oracle Procurement System.
Good understanding of Rugby Union and experience of working in Professional Sports Governing Body environment.

Additional Information:

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com.
During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here.

Please download the job description here for full details of this role.*

* We recommend keeping a copy of the JD to hand as you may wish to revisit the role requirements in the event you are invited to interview.

About England Rugby
England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations.

Our core activities are:

Rugby – supporting rugby from grassroots to performance level

Commercial – building partnerships and hosting matches and events

Running the business - ensuring our organization and people can thrive

Our Culture

At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities.

We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people.

We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving.

We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way.

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com.

What we can offer you

We are proud of the range of benefits we can provide:

A variety of corporate discounts.
Priority access to purchase match tickets
25% discount in Rugby Store and EnglandRugby.com
25 days of annual leave and your birthday day off
Free access to the stadium gym
Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7
After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10%
Ride-to-work scheme, eyecare vouchers and season ticket loans

About Our Team At England Rugby, we want to hear our employees’ thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That’s why we have quarterly meetings called ‘the Voice’ where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022:

85% feel motivated to perform their role to the best of their ability
83% feel supported by their Manager
90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home
83% feel informed and connected with the organisation

If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: https://www.englandrugby.com/about-rfu/rfu-policies/diversity-and-inclusion/our-approach