Commercial Lines Assistant

The Cross Family of Agencies welcomes you. We need your talent and expertise.

Commercial Lines Assistant role requires the ability to prioritize workload and attention to detail. Able to problem solve and communicate with account managers. Commitment to a high level of accuracy.

Responsibilities:

*Policy checking for accuracy on all renewal, endorsement, audit, cancellation transactions per Cross workflow procedures. Processing of policies includes verifying all underwriting information is as submitted, all coverage is as requested and bound, forms and exclusions are standard and as agreed upon, premiums are accurate. Identify discrepancies, communicate with account manager and producers.

*Prepare policies for delivery

*Manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities

*Invoice policy transaction premiums, updates and maintains agency management systems where necessary

*Understanding of technology as it pertains to day-to-day inter-office operations

*Perform other tasks or projects as needed/assigned

*Maintain a cordial and professional relationship with clients, co-workers, companies, vendors and other business contacts

DISCLAIMER:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.