Quality Manager

Ready to find the right role for you?

Salary: Up to £48k plus £500 per month car allowance and competitive annual bonus

Location: Shrewsbury

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our company pension scheme

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

• One paid days leave every year to volunteer and support your community 

• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing:

• Ensure performance, compliance and material quality of plastics facility operations, including quality sampling of all process inputs and analysis of outputs to meet EC 1935/2004 standards

• Manage and lead a laboratory and sampling team of 6 direct reports, including day-to-day operations, performance management, scheduling, and succession planning

• Maintain comprehensive quality management systems including document control, training records, complaints registers, non-conformance tracking, and internal audit programs

• Oversee critical equipment calibration programs and manage laboratory accreditation and resourcing to ensure accurate testing and measurement capabilities

• Handle customer-facing responsibilities including professional management of customer concerns and complaints to exceed NPS targets, while providing expert technical advice and reporting

• Ensure regulatory compliance across multiple areas including HACCP programmes, food contact recycled plastics regulations, REACH regulations, cosmetics regulations, and effluent discharge monitoring

What we're looking for:

• UK Formal Science or Quality Assurance qualification with extensive knowledge of laboratory procedures and practices within the process or similar industry

• IOSH Managing Safely or equivalent qualification with comprehensive knowledge of Health and Safety legislation and processes

• Experience in managing laboratory practices and multi-faceted stakeholder relationship management, including clients, contractors and members of the public

• Proficiency in statistical analysis techniques such as SPC, Capability analysis, ANOVA, and Gage R+R studies with ability to analyse data and communicate to non-technical audiences

• Excellent communication skills (written and verbal) with ability to work in a multi-project environment, produce reports, meet deadlines, and provide client-facing support

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.