People Operations Spec

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities
 
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
 
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

People Operations Spec

The following aspects are executed within the context of the specific local market:
1. Provide guidance and support on people-related matters and manage industrial relations within the organization.
2. Plan and execute strategies for acquiring and managing the workforce to meet operational needs effectively.
3. Develop and implement change management strategies to support organizational changes and transitions.
4. Serve as a member of the local response team to effectively respond to emergencies and ensure employee safety.
5. Manage workforce transitions, including reorganizations, restructures, and layoffs, with sensitivity and adherence to legal requirements.
6. Customize regional projects and programs to suit local needs and ensure effective implementation at the sub-regional or market level.
7. Develop and implement initiatives to enhance employee engagement, satisfaction, and retention within the organization.
8. Support the performance management process by providing guidance, tools, and resources to managers and employees.
9. Ensure compliance with HR policies, procedures, and regulations, and provide guidance to employees and managers on policy interpretation.
10. Analyze HR data and metrics to identify trends, patterns, and areas for improvement, and prepare reports to support data-driven decision-making.

Education: Bachelor's degree or equivalent, in any discipline.

Experience:

Relevant work experience in HR or related fields based on the following number of years:
Associate: Prior experience not required
Standard: Two (2) years
Senior: Four (4) years

Knowledge, Skills and Abilities
• Fluency in English and local language
• Judgement & Decision Making Skills
• Presentation Skills
• Written & Verbal Communication Skills
• Accuracy & Attention to Detail
• Influencing & Persuasion Skills

Job Posting End Date:

2025-09-20