Visiting Officer - 1 year fixed term contract

This is a 1 year fixed term contract    About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.
  About the role Work within a team to provide a comprehensive assessment and income service for the council. Calculate clients’ financial contributions (financial assessments) towards their residential/community care services. Arrange and visit clients in their own homes to complete the financial assessment. Raise invoices for client contribution, make necessary adjustments to their account and produce adequate statements of account on request. Have a sound knowledge of the Council's Fairer Contributions policy and Care Act 2014. Provide a service advising clients through all forms of communication with regard their relevant accounts with the council. Seek to maximise client income by providing appropriate benefits advice and referring their cases to DWP. Liaise and provide advice with clients/representatives, colleagues within other services and agencies to resolve queries relating to financial assessment.
  Please click here to download the Job description for this role.
  About you

• Educated to GCSE standard or equivalent level of experience
• Knowledge of financial systems and databases: essential Knowledge of key systems: SWIFT/SAP/integra. 
• Ability to understand and interpret complex guidelines and legislation.
• Is courteous and polite when interacting with customers and colleagues.

  What we offer 

• 31 days annual leave, plus public and bank holidays
• Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
• Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
• A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
• Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
• Excellent training and development opportunities
• Employee well- being training programs including confidential employee assistance 

How to apply  Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact Susan Friar on Susan.friar@barnet.gov.uk
  Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures.  To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.  Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and remote working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.  Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply  All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.  Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.  Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.