Digital Product Manager - Core Billing Platform

Externally this job could also be known as: Product Manager, Senior Product Manager, Lead Product Manager, Group Product Manager

The Digital Product Manager for Credit & Account Management is a key leadership role at the heart of NewDay’s multi-year technology transformation.

 

We are looking for innovative product leaders with experience of delivering platform transformation, ideally in FinTech.

 

You'll join a dynamic product team responsible for our critical account financial billing applications that are core to our platform vision and objectives.

 

What you will deliver:

• Lead your team in implementing new capabilities, from discovery and the gathering of requirements through to delivery.

• Launch new customer credit products on and migrate existing portfolios to the platform.

• Manage product roadmaps, communicating progress, risks and issues. Analysing problems and business needs and writing user stories and supporting requirements that meet the teams’ Definition of Ready.

• Establish processes and controls to ensure effective operation of the product meeting all required standards.

• Influence partners and stakeholders to ensure initiatives in their domains are delivered to high quality, on time and within budgets. Reporting progress and plans to NewDay leadership teams.

• Publish content to our Engineering and Product community to foster a culture of learning, growing and innovation.

Skills and Experience

Essential

• Strong understanding and experience of building B2B and B2C products, preferably in Financial Services.

• The ability to build strong working relationships with peers, stakeholders, and teams and leverage these relationships to build consensus and deliver value.

• Excellent prioritisation and decision-making skills with demonstrable experience of building compelling change arguments, driving consensus, and leading business/backlog priorities in general.

• Experience of working with challenging users and stakeholders to elicit product feedback, manage expectations, and drive the value perception of your product while also maintaining a long-term vision and strategy.

• Experience in multiple product delivery methodologies and proven experience of applying the ‘best’ methodology based on the challenge/circumstance.

• Proven ability to lead and coach others.

And we would love you to have

• Client-facing B2B experience, particularly in building and maintaining relationships with external clients and supporting business development efforts.

• Experience in delivering consumer-facing digital products that scale and have a tangible impact on customer experience.

• Background in working in a fast-growing FinTech or financial services environment.

• Certifications in agile methodologies, such as Scrum or SAFe, are a plus.

Externally this job could also be known as: Product Manager, Senior Product Manager, Lead Product Manager, Group Product Manager

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