Sales Manager, Mice, Costa Navarino

Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens.

Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the “Mouratoglou Tennis Center”, Bayern Munich football academy, Navarino Outdoor and many more.

W Costa Navarino, exclusively for adults and young adults over 12 years old, offers 226 stylish rooms, 2 bedroom suites and 3 bedroom villas with infinity private pools, staged in the Bay of Navarino with stunning Ionian Sea views, The Watersports Center, The Away Spa and gym with a heated 25m-long lap pool, including the new Navarino Agora, an open marketplace with retail, street food, open-air cinema and exciting programming throughout the day and night.

Costa Navarino is looking for the next Sales Manager, MICE. The selected candidate will drive revenue and elevate the hotel's reputation in the MICE segment by leading the sales of corporate groups from international markets. This role is responsible for achieving sales targets and strengthening the hotel’s position as a premium venue for memorable events.

Responsibilities

Budget Planning & Sales Strategy

• Develop the annual strategy for the dedicated markets, including sales activations, revenue targets, and detailed action plans.
• Monitor and analyze segment performance, adjusting strategies as needed to achieve budget goals and maximize profitability.

Business Development Activities

• Implementation of the action plan
• Organize and participate in sales initiatives such as FAM trips, site inspections, customer events, trade shows and sales missions to maintain, build or develop key relationships.
• Act as the key point of contact on site for trade partners.
• Stay informed on trends and market developments and accordingly adjust the action plan

Proposal Management

• Respond to incoming MICE inquiries by preparing tailored proposals, creating blocks in Opera, and following up on progress of the leads.
• Negotiate the pricing, venues and terms and conditions of the contract.
• Prepare the contracts and ensure accuracy of the blocks in the system.
• Handover confirmed events, including all relevant details, to the events team for the execution.

Requirements

• A minimum of two years in a hotel sales role within a luxury hotel brand. Experience in MICE segment is necessary.
• Bachelor’s Degree (BA/BSc) / Graduate Degree (MA/MSc) Business, Psychology, Tourism / Other -Law, Communication.
• Excellent verbal and written communication in English (Greek a plus)
• Experience in group sales in a hotel
• Excellent computer skills, Microsoft Office, Outlook and Opera PMS
• Strong multitasking, time-management skills and ability to handle multiple projects simultaneously
• Ability to handle difficult and stressful situations.
• Able to work under pressure and without supervision, from remote locations, in different time zones.
• Strong relationship-building skills with clients, peer groups, internal employees, and other stakeholders.
• Ability to maintain/adhere to company Brand Standards, Policies & SOPs.
• Ability to travel.

Benefits

• Competitive compensation package
• On going training opportunities
• Private Medical Plan