Junior Account Representative

Company Description

About Us

At Next Comms Talk, we specialize in innovative communication strategies that connect people, businesses, and communities. Our mission is to transform the way organizations interact with their audiences by delivering solutions that are creative, effective, and impactful. We foster a collaborative culture where ideas thrive, and we are committed to developing our team members’ skills to help them grow within the company.

Job Description

Job Description

We are seeking a motivated and detail-oriented Junior Account Representative to join our team in Tampa. In this role, you will assist senior account managers in maintaining strong client relationships, ensuring customer satisfaction, and supporting the execution of tailored communication strategies. This is an excellent opportunity for individuals looking to develop a career in client services and account management within a growing organization.

Responsibilities

• Assist in managing day-to-day client accounts and communications.

• Support the development and execution of client strategies.

• Conduct research and prepare reports to support account activities.

• Ensure timely responses to client inquiries and requests.

• Collaborate with internal teams to coordinate deliverables and project timelines.

• Maintain accurate documentation of client interactions and account progress.

• Identify opportunities to improve client satisfaction and engagement.

Qualifications

Qualifications

• Bachelor’s degree in Communications, Marketing, Business, or related field (or equivalent experience).

• Strong organizational skills and attention to detail.

• Excellent written and verbal communication skills.

• Ability to work collaboratively in a team environment.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Previous internship or entry-level experience in customer service, account management, or communications is a plus.

Additional Information

Benefits

• Competitive salary within the range of $56,000 - $65,000 annually.

• Opportunities for professional growth and advancement.

• Comprehensive health, dental, and vision insurance.

• Paid time off and holidays.

• Retirement savings plan with company contributions.

• Supportive and collaborative work environment.