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Quality and Safety Specialist

Jefferson Health

Office

925 Chestnut Street, United States

Full Time

Job Details

Quality Safety Specialist

Job Description

Under the general direction of the Director, Quality & Safety, the Quality & Safety Specialist will originate, facilitate, & expedite improvement efforts and/or education targeted at quality, safety, high reliability (HRO) initiatives and process improvement activities consistent with  departmental/organizational goals and objectives.  

Essential Functions

  • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
  • Utilizes and Supports the implementation of the OnPoint Safety Management System project management standards, processes, policies, methodologies and tools to: 
    • Conduct divisional reactive safety work (aca, dca, cRCA) and proactive risk assessments (ie FMECA, Hazop analysis)  with support from senior Quality and Safety Specialists. 
    • Facilitates processes and applies safety science principles to identify, review, investigate and analyze, and manage safety events and near misses/great catches with support from senior Quality and Safety Specialists. 
    • Oversee SMS related project communication strategies, including verbal and written materials.
    • Develop and track SMS and related process improvement quality assurance, performance, and usage metrics and prepares printed and electronic reports for communication of the data as part of the project status reporting.
  • Supports (Lead/Support/provides consultation on) identified initiatives/projects critical to patient safety and quality improvement organizational goals to embed safety principles into clinical operations, facilitated by teams/work groups, assigning performance indicators, reviewing metrics and developing action plans using departmental tools to meet safety/quality system/process redesign and pay for performance goals. 
  • Participate in hospital-wide committees (i.e. Patient Safety Clinical Excellence Council, Scorecard Temporary Action Groups, Quality assurance Performance Improvement, etc.) to provide valuable contributions on behalf of the Quality and Safety. 
  • Utilizes the hospital and/or department software systems and applications to input/retrieve/analyze data appropriate to the overall functioning of the organization. Regularly presents to share insights developed from data and information analysis.
  • Performs other related duties as assigned. 

Competencies:

Safety KSA        

  • Demonstrate basic  level understanding of system safety principles
  • Able to Conduct SSE Evaluation (ACA, DCA, cRCA) with assistance
  • Able to conduct a PRA (FBD, FMEA) with assistance

Quality KSA      

  • Leads house wide Scorecard QI initiative with assistance
  • Basic Lean Six Sigma knowledge & skills
  • Assist in workout facilitation
  • Basic data analytics
  • Basic PM skills

Leadership KSA

  • Ability to lead teams through a project life cycle
  • Basic Presentation skills

Minimum Education and Experience Requirements:

Education:

Bachelor’s degree required

AND

Experience:

Improvement experience preferred

Has presented work at internal conferences or other public forums

Minimum Certifications, Registration or License Requirements:

Yellow belt within 12 months’ time

CPPS within 12 months’ time

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

925 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally. 

Quality and Safety Specialist

Office

925 Chestnut Street, United States

Full Time

August 18, 2025

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Jefferson Health

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