About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As Head of Real Assets North America (Senior Executive Vice President), you will report to the Global Heads of Real Assets, and work with a range of senior stakeholders to fully develop the region and the Real Assets line of business and be responsible for the platform and operational structures of the end-to-end fund administration platform supporting Real Assets clients:

Your Role:

Regional Ownership and refinement of the end-to-end Real Assets product development and evolution including new product design support
Input and design oversight of operational architecture and design across multiple support platforms, with a view to consolidating operational teams and scaling supportive processes through technology and evolution
Responsible for monitoring cost/revenue associated within the region and as part of the overall Real Assts line of business and global budget
Providing insights into the Real Assets market to the wider team of product specialists, including investor feedback, competitor analysis and transaction data
Ensure that all activities are conducted in adherence with the relevant policies and procedures as well as with all applicable legal and regulatory requirements
Review, advice, guide, client administration agreements and service level agreements to ensure terms are reasonable and compliant, as well as ensuring they are aligned to other regions (Globally to the extent possible)
Strategic engagement in client management to foster collaboration and partnership between internal and external teams and constituents.
Design and delivery of the Regional Real Assets budget and business plan including key strategic initiatives, marketing and events
Provide Real Assets industry knowledge and expertise to clients, Business Development, Executive or Global Relationship Managers and Senior Management teams on sales pitches and client presentations.
Drive and support strategic business development including RFP process and client interactions and looking for opportunities to deepen relationships with key strategic clients for Real Assets North America and globally
Providing input into Real Assets related communications, responses to client and prospect enquiries, data analysis, presentations and marketing strategy, including thought leadership pieces through written content or hosted client events.
Support development of Client Satisfaction and Engagement measurement scores and utilizing them to direct platform evolution
Supporting a culture of collaboration and transparency that values the effort and partnership of all internal parties and teams

About You:

You will have extensive experience within the Real Assets industry, with the ability to form and maintain excellent international C-suite and strategic relationships across a suite of internal and external stakeholders. You will have excellent communication skills with the ability to engage and influence employees, partners, and stakeholders of all levels to deliver the North American Real Assets budget and strategy and be a key influencer of global Real Assets growth & product strategy. Experience providing solutions to direct Asset owners / Operator companies is preferred but not essential.

Your strategic orientation to aid in developing the Real Assets business with a collaborative work style and willingness to share knowledge will be well placed in this role.
Degree in Business Administration, Accounting, Finance or related discipline with 15+ years of experience including real estate fund accounting; including a minimum of 15 years of Client Service Management Experience.
15+ years of experience proven track record of success in leadership & (senior) management roles
Strong knowledge of Real Assets (Real Estate, Infrastructure, Natural Capital, Real Estate debt) and private equity style fund structures, fund types, and asset operations, familiarity with investment accounting rules and standards, and a keen understanding of applicable tax reporting and regulatory requirements within the North American region and beyond.
Experience in developing, implementing and optimizing business processes in the real estate investments funds space.
Strong and strategic relationship management skills and experience overseeing client relationships from an operating perspective.
Detailed knowledge of Real Estate operations and operational challenges
Existing industry exposure and Real Assets client relationships
Problem solver, positive attitude, be curious as to how processes can be improved.
Resilient personality.
Strong negotiation and influencing skills.
Excellent communication skills, both oral and written, and excellent presentation skills
The highest ethical values in professional and personal conduct
Proficiency in CRM tools, Microsoft Excel, Word, Power Point.

Salary Range: USD $350,000 - 450,000

Our Benefits

Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more. Additional details about our total rewards package will be shared during the hiring process.

At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you, please let your recruiter know.

As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status. We believe that an inclusive workforce not only enriches our company but also drives us towards greater success.

Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.

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