Medical Assistant Trainer (Outpatient), Full-time, Clackamas

In a bustling cosmopolitan area surrounded by nature, Adventist Health Portland has been one of the area's leading healthcare providers since the 1800s. In partnership with OHSU, we are comprised of a 302-bed hospital, 11 medical offices, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout East Portland and the surrounding areas. There are many outdoor adventures readily available, including carving the snow at North America's only year-round ski resort, hiking along the Columbia River Gorge or taking a day trip to the unmatched beauty of the Oregon coast.

Job Summary:

Coordinates and oversees the training of new staff in the outpatient setting. Manages and develops training manuals with policies and procedures as a tool for clear and accurate training.

Job Requirements:

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Licenses/Certifications:

• Medical Assistant (CMA) certification: Required
• Certified Nursing Assistant (CNA) or Emergency Medical Technician (EMT) or Certified Medical Assistant (CMA) or California Certified Medical Assistant (CCMA) or Medical Assistant - NCCT (NCCT) or Certified Medical Assistant- NHA (CMA-NHA) or Nationally Registered Certified Medical Assistant (NRCMA) or Registered Medical Assistant (RMA) or Medical Assistant (MA) or American Medical Tech Board MA (MA-AMT) or Phlebotomy Tech (MA-AMT) or Certified Phlebotomy Technician II (MA-AMT): Required

Essential Functions:

• Trains new employees on process, computer and patient care skills in the outpatient setting. Provides detail training on all systems. Provides direction for workflow organization so that daily takes are completed within the expected time frame. Determines initial competency of new staff. Acts as a resource for staff for questions and assistance.
• Provides communication and clerical support to patients and clinical staff and performs specified patient care activities under the direction of the assigned clinical supervisor to facilitate the effective operation of outpatient clinics, and ensures that the clinic's financial viability is secured at the most basic level.
• Demonstrates patient centered/patient valued behaviors and handles potentially stressful situations and multiple tasks simultaneously. Solves problems within the guidelines of established policies and procedures.
• Disseminates information on all new regulatory procedures and ensure training on all new information. Provides regular in-services with staff to keep updated on new polices and procedures. Acts as a resource to staff for questions or assistance.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.