Client Enrollment and Outreach Specialist (Memphis/Jackson)

Description

Be Part of Something Radically Different

At Holon Health, we don’t do “business as usual.” We’re a trailblazing healthcare startup reimagining what it means to care—for our clients and our people. We provide whole-person care to justice-involved individuals living with Substance Use Disorder (SUD) and/or Behavioral Health Disorders—and we do it with deep compassion, community wisdom, and an unshakable belief in second chances.

Our approach throws out the playbook. We integrate medical, behavioral, and social care. We prioritize prevention and recovery. We treat clients like people, not checkboxes. And just as importantly, we know that our team can only care for others if they’re cared for themselves. That’s why we lead with flexibility, trust, and a culture built on well-being, inclusion, and respect.

If you’re energized by meaningful work and want to feel good about how you spend your days, read on.

Position Summary

We're is seeking a mission-aligned, people-first Patient (Client) Acquisition Specialist to support our client engagement efforts throughout Memphis and Jackson, TN. This is a full-time, in-person role that involves working on-site at criminal justice facilities and community-based locations, where you'll connect directly with potential clients and help them take the first step toward healing.

You’ll serve as a key ambassador of Holon’s values—meeting individuals where they are, earning trust, and guiding them into care with clarity and compassion. This role requires someone who thrives on connection, believes in second chances, and is energized by mission-driven, boots-on-the-ground work.

Essential Duties and Responsibilities

• Engage directly with potential clients through one-on-one consultations
• Communicate the benefits and value of Holon’s services clearly and compassionately
• Build rapport with clients and help them understand how to access support
• Develop and execute client acquisition strategies tailored to our justice-involved population
• Represent Holon at on-site events and community outreach initiatives
• Utilize a mix of digital and traditional marketing tools (social media, print materials, etc.)
• Set and meet enrollment goals and sales metrics
• Track engagement data and share insights to improve our outreach efforts
• Collaborate closely with Client Engagement and Care teams to ensure a smooth handoff and high-quality client experience
• Embrace and promote a culture of inclusion and belonging
• Other duties as assigned

Who You Are

• A warm, approachable communicator who knows how to build trust
• Driven by results, but never at the expense of empathy or clarity
• Knowledgeable about (or curious to learn about) the justice system and the community it impacts
• Comfortable speaking about healthcare access in a way that feels human, not clinical
• Self-motivated and able to work independently in a fast-moving environment
• Aligned with Holon’s values of equity, healing, and systems change
• Fluency in multiple languages is a strong plus

Requirements

Education & Experience

• Degree in business, marketing, healthcare, or a related field preferred
• Experience in healthcare, behavioral health, or justice-oriented outreach is ideal
• Proven success in sales, community outreach, or client acquisition roles
• Strong interpersonal and persuasive communication skills
• Familiarity with CRM systems and outreach tracking tools
• Deep understanding of (or connection to) the populations we serve preferred
• The ability to travel throughout the Memphis and Jackson areas

The Holon Way

We’re not just building a better model of care—we’re building a better workplace. That means:

• Competitive base salary plus monthly incentive
• Unlimited PTO (we mean it)
• Full suite of benefits, including health, dental, vision, life, and disability
• 401(k) with company match
• Space for self-care, because you can’t pour from an empty cup
• Room to grow in a high-impact, mission-driven startup
• A team that celebrates wins, learns from losses, and has your back

Our Commitment to DE&I

Diversity, equity, and inclusion aren’t buzzwords here—they’re the foundation. We embrace the full spectrum of human experience and are proud to be an equal opportunity employer. If you’re passionate about our mission but don’t meet every qualification, we still encourage you to apply.

Ready to do work that matters—on a team that sees you?

Apply now. Let’s build something extraordinary, together.