Community Outreach Specialist

Job Type Full-time Description

Type: Regular, Full-Time

Status: Non-Exempt

Schedule:  Monday- Friday: 8am-4:30pm (some weekends and evening events) 

Reports To: Prevention, Education, and Outreach Manager

Rate of Pay:  Hourly $21.00 (entry level)- $29.40 (Top)

Location: Fresno

  

Job Summary

The Community Outreach Specialist, reporting to the Prevention and Education Manager, leads the implementation of domestic violence education and outreach initiatives across Fresno County. This position develops and facilitates educational programs, trainings, and community presentations, while distributing outreach materials and maintaining active engagement with clinics, social service agencies, law enforcement, and community partners. Serving as a subject matter expert and spokesperson, this role tailors resources and activities to meet diverse community needs, evaluates program effectiveness through data collection and analysis, and recommends improvements to maximize impact. The role advances the Marjaree Mason Center’s mission by building strategic partnerships, supporting holistic services for survivors and families, and promoting a safe, informed, and resilient community.

Community Outreach Specialist- Job Responsibilities

1. Plans and facilitates Domestic Violence education, trainings, community presentations,      orientations, workshops, and outreach activities throughout Fresno County.
2. Distributes outreach materials and maintains active communication with clinics, social service      agencies, MAPS, emergency services, hospitals, and other organizations throughout Fresno County.
3. Collaborates with social service providers and local law enforcement to strengthen referral      processes for domestic violence support, including training on Marjaree Mason Center’s Coordinated Entry system.
4. Identifies and develops partnerships with resource centers and agencies to expand access to support groups, workshops, and Marjaree Mason Center services.
5. Develop and deliver domestic violence resources tailored to specific community needs, often collaborating with local organizations and stakeholders. Ensure all educational training      materials have the most up to date information on domestic violence, refine events and activities to engage the community, and recommend program enhancements to the Manager. 
6. Stay current on best practices in prevention and domestic violence education; participate in relevant training and professional development.
7. Understanding of contract and grant compliance as it pertains to the program. Provide reports to community partners as required.
8. Maintain accurate program documentation and collect data via pre/post tests, demographics, attendance, surveys, etc, to evaluate impact. Regularly assess program effectiveness and recommend improvements based on feedback and data analysis.
9. Collaborates with management to implement and develop programs that meet contract and grant requirements, ensuring ongoing compliance.
10. Work in collaboration with all other departments and programs to ensure extensive knowledge of the services provided by the organization as well as the ability to provide program support for other departments as needed.
11. Serve as the organization’s subject matter expert in domestic violence education, prevention, and MMC programs, maintaining a comprehensive understanding of the organization.
12. Develop, nurture, and expand community partnerships to create a network that enhances service delivery, expands reach, and provides holistic support for domestic violence survivors. 
13. Serve as the organization’s subject matter expert and primary representative to external stakeholders for the program, acting as the spokesperson to the community as needed, delivering community presentations, participating in community-based meetings, conducting media interviews, and facilitating training sessions as needed.
14. Works collaboratively with colleagues throughout the organization in order to model and support effective cross-departmental partnerships, trauma-informed practices, resiliency-building, and commitment to diversity and inclusion.
15. Adheres to all organizations' and programs' policies and procedures.
16. Communicates regularly and provides written program updates to the manager about      program activities, outcomes, and community engagement
17. Attend department and agency-wide meetings as required.
18. Complete other duties as assigned.

Requirements

Required Education and/or Experience: 

? High School diploma or equivalent required.

? Completed 24 units from an accredited college, preferred.

? One-year experience facilitating presentations to groups.

Required Certificates, Licenses, Registrations and Tests: 

? Possession of a valid California driver's license and proof of liability insurance on personal auto. 

? Must be insurable at all times at standard rate by MMC insurance carrier. 

? Must successfully pass a drug, background and Tuberculosis test. 

 

Required Knowledge, Skills, and Abilities:

? Deep interest in and commitment to the mission and vision of MMC with a sensitivity to domestic violence. 

? Demonstrated ability to work with sensitivity and without discrimination towards peoples of diverse cultures, races/ethnicities, socio/economic positions, ages, religions, and genders, physical, mental challenges, disabilities, and sexual orientations. 

? Knowledge of general office practices, procedures, and terminology. Demonstrated ability to use current business software applications, 

? Must be flexible, adaptable, a creative thinker and problem solver who is also open to the insight of others.

? Work well in a team-oriented environment and collaboratively in cross-disciplinary teams and culturally diverse internal/external constituencies. 

? An understanding of data analysis and performance metrics.? 

? Ability to prepare timely, proper, clear, and concise comprehensive reports, summaries, presentations, correspondence, and other documentation. 

? Excellent communication skills and ability to communicate effectively, clearly, and concisely both verbally and in writing in English. Bilingual in Hmong, Spanish, or Punjabi is a plus.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to adjust focus – (ability to adjust eye to bring an object into sharp focus.).
• Close Vision – (clear vision at 20 inches or less).
• Oral Expression and Comprehension – frequent.
• Speech clarity – frequent.
• Hearing – ability to hear instructions - frequent.
• Critical thinking – frequent.
• Lift up to 35 pounds – occasional to frequent.
• Push/pull – occasional to frequent.
• Reach with hands and arms – frequent.
• Sit – frequent.
• Stand – occasional to frequent.
• Stoop, kneel, crouch, or crawl – occasional to infrequent.
• Repetitive use of hands – frequent.
• Fine Dexterity – Both – frequent.
• Walk – moderate.
• Grasping: simple/light - frequent.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Indoors, environmentally controlled.
• Normal office noise level.

  

The Marjaree Mason Center, Inc. is an Equal Opportunity Employer. It is our policy to make all personnel decisions without discrimination on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status. 

The Marjaree Mason Center is 24/7 operation and all employees, at any point of time, may be asked to perform other work duties from those normally assigned such as working in our emergency services. 

The above job description and duties is meant to describe the general nature and level of work performed; it is not intended to as an exhaustive list of all duties and responsibilities. Employees will be required to follow any other job-related instructions and to perform other duties requested by their supervisor in compliance with federal and state laws. 

Salary Description $21.00 to $29.40/hour