Patient Access Supervisor

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

 

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

 

Job Overview

The Patient Access Supervisor will be responsible for analyzing and overseeing all Patient Access functions and will perform QA of all Patient Access functions on a consistent basis. The Patient Access Supervisor will utilize reports to analyze registration output and compile recommendations for improvement. The Patient Access Supervisor will provide continuous training for quality improvement. The Patient Access Supervisor will stay abreast of all State, Federal and Managed Care regulations as they pertain to Patient Access. 

Responsibilities

• Performs analysis and oversees all patient access functions
• Ensures Quality Assurance on registrations
• Maintains and analyzes QA statistics and reports
• Resolves issues in department staffing including scheduling, assignment and utilization of staff
• Provides continuous training and communication to staff

Qualifications

Education

High School diploma or GED required

Associate's degree in related field preferred

 

Experience

At least 3 years of patient access experience in a pediatric hospital/clinic setting required

Previous supervisory/management experience preferred

Familiarity with medical terminology preferred

Strong analytical and problem solving skills required

 

Other

Strong verbal and written communication skills