Housekeeper | Houston, Texas 77042

Description

Position Summary

The Housekeeper is responsible for keeping the exterior and common areas of the property clean daily. The Housekeeper helps with cleaning make-ready units and assisting the maintenance team as needed. Supervisor may assign additional duties as necessary. The Housekeeper is the community’s silent salesperson. His/her work is seen daily by the residents in the common areas, hallways, and amenity areas and by prospective residents when they tour the community. The Housekeeper sets a quality standard in the community. This job may require personal contact with residents. Professional conduct is always essential. The Housekeeper reports directly to the Maintenance Supervisor.

Essential Job Functions

Community Maintenance- 100 %

? Responsible for helping to maintain the entire property in an attractive, comfortable condition

? Assists in trash pickup on the property

? Performs daily cleaning of office, clubhouse, kitchen, model (s), and show unit (s), including vacuuming and dusting as needed.

? Daily cleaning of laundry rooms

? Helps clean grounds and all common areas daily

? Assists in all types of cleaning, when necessary and as requested

? Assists in completing the cleaning of corporate units, turnovers/make readies of vacant units, as requested

? Clean and maintain models and/or target units on a daily basis

? Assists in maintaining inventory of cleaning and bathroom supplies

? Notify maintenance of burned out light bulbs, broken globes, etc. in units and throughout the exterior of the property as needed

? Observes condition of property in general and reports any unusual circumstances

? Enters occupied apartments to perform necessary cleaning, as requested and needed

? Cleans up thoroughly after performing work

? Notifies Maintenance Supervisor and/or Community Manager, as directed, regarding any supplies necessary to complete cleaning requests

? Follows company procedures regarding safety and emergencies

? Assists with resident functions as needed

? Performs other special projects and duties as assigned.

Requirements

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Minimum Required Education and Skills

? 6 months of housekeeping experience in a commercial or residential setting

? Any satisfactory combination of education, training, experience or abilities in a related field

? Flexibility with work schedule to include ability to work extended hours on a periodic basis

? Must be willing to travel and assist at other Ashford Communities as needed

? Must have a good work ethic and have the ability and drive to advance to higher positions

? Team player

? Must be able to follow direction and assignments as assigned by supervisor

? Must have pride in work and take accountability for all work done

? Must be able to effectively work with cleaning chemicals and follow all safety directions

Preferred Education and Skills

? 2 – 3+ years of housekeeping experience in a commercial or residential setting

? High School Diploma or GED required.

? Bi-lingual (English and Spanish)

? Basic computer knowledge

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by the team member to successfully perform the critical tasks of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform those critical tasks.

Environment: The incumbent typically works in a building and in outdoor areas and uses mechanical and office equipment as needed to perform duties with associate noise levels. Weather conditions may vary. The employee may encounter frequent interruptions throughout the workday and encounter extensive public contact at time. Position requires travel for marketing/property errands or training classes. Possible to work long hours and odd schedules (weekends) in order to fulfill job duties.

Physical: Frequent lifting, carrying, pushing or pulling 20-50 lbs and constantly moving furniture and/or appliances correctly and safely. Body agility is important. Ability to maintain equilibrium is also important to prevent falling from high places or when walking, standing or crouching. Stooping- downward and forward by bending legs and spine at the waist, requiring full use of the lower extremities and back muscles. Frequent kneeling and bending legs at the knees to come to rest on one or both knees. Frequent crouching downward and forward by bending legs at the knees and back/spine. Frequent reaching by extending hand(s) or arm(s) in any direction. Frequent handling of various sizes and weights of items. Needs the ability to seize, hold, grasp turn or otherwise work with one or both hands. Fingers are involved only to the extent that they are an extension of the hands, such as to turn a switch or replace a light bulb.

Vision: Ability to see in the normal visual range with or without correction. Specific vision abilities required by this job include close peripheral vision, depth perception and the ability to adjust focus.

Hearing: Ability to hear in the normal audio range with or without correction

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member will encounter while performing the critical tasks of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform critical tasks:

? While performing the duties of this job, the employee is frequently exposed to outside weather conditions; although some of the time is in an office, apartment, workstations, shared space, and/or warehouse

? Highly professional, clean, and organized