Description

JOB SUMMARY:Reporting to the Manager, Healthy Workplace, the People Wellness Coordinator (PWC) is responsible for planning, implementing, coordinating, monitoring and evaluating wellness programs across Vancouver Coastal Health (VCH) to meet the identified needs of employees and the organization. The PWC promotes the Employee and Family Assistance Program (EFAP) to ensure employee awareness and access to services, and acts as a key point of contact for resolving any EFAP concerns.

The PWC coordinates with other programs and leadership across the organization, as well as key stakeholders and community partners, to innovate and develop new wellness programs and evaluate service performance and measure outcomes. The PWC ensures provision of Respectful Workplace support services to meet employees’ needs for a psychologically safe and healthy workplace. The PWC manages vendor/service contracts on behalf of the department, including the development and/or implementation of programs, and ensuring alignment with organizational needs and values. The Coordinator liaises with vendors on any service level issues and monitors key performance indicators for review by the Manager. Primary contacts are with Directors, Managers, HR Advisors, external services providers, and employees.QUALIFICATIONS:Bachelor’s degree in Psychology, Social Work or a related field, supplemented by three (3) years’ recent related EFAP and/or wellness delivery experience in health care or a large complex multi-site organization, or an equivalent combination of education, training and experience.Role Specific Expertise:• Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills.• Effectively utilizes both verbal and written communication skills when providing advice or information or seeking and acquiring information.• Highly developed business writing and verbal communication skills with the ability to document work appropriately. • Applies acquired skills and knowledge to efficiently and independently resolve issues or problems. • Understands and respects sensitive and confidential nature of workplace and maintains appropriate approach.• Demonstrated ability to utilize active listening and emotional regulation skills in sensitive contact with employees.• Practices diligence and care when maintaining, monitoring, calculating and summarizing data, records and budget information.• Effectively and accurately responds to the needs of stakeholders and is acutely aware of the impact of decisions and actions on the organization and various stakeholders.• Optimizes departmental effectiveness and contributes to organizational success by applying excellent time management skills to prioritize and complete assignments and schedule activities.• Demonstrated ability to exercise tact, good judgment and initiative, deal with frequent and unexpected changes; make decisions for a wide variety of complex business matters.• Proficient computer skills with a demonstrated ability to use database, spreadsheet and word processing software to create a variety of documents, reports and presentations, and to maintain databases.• Physical ability to perform the duties of the job.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.