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Veterinary Receptionist (Part-Time)

IVC Evidensia.com

Office

Ascot, Berkshire, England

Part Time

We are hiring!
Here at Sunninghill, we are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team in Ascot. This is a part-time permanent role working 30 hours per week over 4 days. There will be a minimum of one late a week (12:00pm-7:00pm or 11:00am-7:00pm) and there will be early shifts (8:00am-3:00pm or 8:00am-4:00pm). Hours can be discussed.
More about the role
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment. 
Your duties will include:*To ensure the smooth running of our front of house *Greeting clients on arrival *Delivering exceptional service *Taking Payments *Booking of future appointments *Dealing with day-to-day queries *Ensuring daily duties are performed by each staff member *Administration duties such as answering client emails, sending out emails and signing up clients to our Pet Health Plan. 
Our ideal candidate
*A proven background in reception duties (experience in the veterinary sector is desirable but not a must have as full training will be given on the job)*Outgoing*Confident communication/interpersonal skills*Providing a smooth and professional service at all times*Passionate about customer service*Experince with cashing up *Ordering *A high standard of personal presentation*Happy using computers on a daily basis and confident with systems such as outlook would be desirable
In addition to a competitive salary, you will benefit from: *6.6 Weeks annual leave FTE*Additional annual leave for your birthday which will be added to your holiday allowance*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay *Cycle to work scheme *Initiatives focused on employee wellbeing *Non-accidental injury support *Learning and development opportunities via the IVC Evidensia Academy *Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers *Pension scheme *Discounted staff pet care

Veterinary Receptionist (Part-Time)

Office

Ascot, Berkshire, England

Part Time

August 15, 2025

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IVC Evidensia