Branch Group Sales Manager III

Branch Group Sales Manager -A dynamic leadership position focused on delivering superior financial results, employee engagement and shaping a progressive sales culture for a growth-oriented community bank. This position is responsible for tactical planning, coaching and accountability for a needs-based sales program along with consistently delivering a differentiated client experience. This position requires proven sales coaching, people development, community engagement and change management experience in a goal-oriented environment.

How You Will Make an Impact:

• Execute strategic and tactical plans for an assigned geography to ensure that all growth, productivity and customer experience targets are achieved for all locations and the full franchise.
• Provides guidance, leadership and accountability to Branch Managers, and other Branch teammates on defined sales and service processes and standards. In addition, this position is responsible for developing skills and observation coaching of branch staff and direct reports.
• Recruits, selects, develops and motivates assigned staff; including regular performance observations and coaching. Responsible for maintaining adequate staffing levels to meet clients’ needs and provide service excellence.
• Sets clear expectations through regular branch visits, structured calls and meetings. Responsible for engaging with teammates and clients while visiting assigned locations.
• Motivates and provides focus for all teammates on sales campaigns and needs of the organization. This includes celebrating achievements and cross-pollinating ideas and best practices.
• Implements sales management protocols for all branch teammates, including individual and branch goal setting; activity observations; monitoring sales and productivity results; leading calling activities and standards.
• Actively partners with other teammates to establish a team-oriented environment within the local market. Facilitates referrals and introductions of customers to other business lines when appropriate.
• Supports Community Reinvestment Act (CRA) and Fair Lending activities and standards. Encourages, participates and supports CRA compliance efforts of the retail staff through business and community development efforts.
• Receives and actively resolves routine and/or challenging customer issues and inquiries.
• Responsible for adherence to all operational and compliance standards.
• Performs other duties as assigned.

 

Who You Are:

• Bachelor’s degree (or commensurate experience)
• 5+ years sales management/leadership experience
• 5+ years banking experience
• Proven, consistent achievement of sales goals and financial targets
• Proven personnel development and skills coaching experience

Other Duties:

• 45% - Leading, coaching, participating in and observing sales and relationship building activities
• 30% - Hiring, onboarding, developing and providing accountability to branch teammates - including HR and staffing activities
• 15% - Market specific development activities (CRA, Market Events, Chamber, etc.)
• 10% - Operational and compliance oversight

 

Cadence Bank

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