Senior Business Systems Analyst II

Job Summary

This senior analyst position will analyze and document business requirements, as well as recommend and/or develop user-oriented solutions in the functional areas of the Business. As a thought leader, he/she will identify the organization’s process strengths and weaknesses and will suggest areas for improvement. 

Responsibilities

• Perform set-ups/configuration of ERP software, specifically SAP.    
• Provide thought and knowledge leadership in business areas of Finance and Accounting. 
• Provide application support, as well as coordinating work with internal and external resources. 
• Perform project management as required for business process improvement projects. 
• Communicate project status regularly with project teams and end users. 
• Actively participate in the development and implementation of enhancements in the areas of Finance and Accounting. 
• Perform application version updates, including working with vendors, completing test plans, and implementation. 
• Develop and execute system testing; create use cases, develop and execute test plans, and facilitate the user acceptance testing effort. 
• Provide business systems technical support by: 
  • Develop user and technical support documentation and provide user training. 
  • Providing post-implementation process and technical support. 
  • Provide advance support for various applications and business processes. 
  • Working with vendor, headquarters, and internal key users in the organization for  support and problem resolution, as required. 
  • Working with Infrastructure and Operational Solutions (IT-IOS) to design, implement and maintain solutions in support of our applications. 
• Coordinate efforts to ensure optimum system resources and capacity are available for  
• efficient application operation and high availability.  
• Coordinate activities and tasks with vendors and internal project teams. 
• Translate business needs into requirement documents and functional specifications. 
• Lead resources and system application management in support, customer service, and task prioritization. 
• Provide clear written and verbal communication.  
• Develops, maintains, and strengthens relationships with others inside or outside of the organization who can provide information, assistance, and support.  
• Identifies the information needed to clarify a situation, seeking that information from appropriate sources, and using skillful questioning to draw out the information when others are reluctant to disclose it.  
• Use analytic skills to perform problem solving and provide solutions. 
• Delegates responsibilities and works with/coaches others to develop their capabilities.  
• Demonstrates knowledge and skill in technical areas. 
• Demonstrates initiative by understanding what actions need to be taken and completes these tasks while seeking the perspective of others as required. 
• Demonstrates an honest and forthright presence by taking responsibility for own mistakes and not blaming others, and by doing what he/she commits to doing. 
• Works as a team player to make a difference within the business and expresses gratitude and appreciation to others who have provided information, assistance, or support. 
• Readily handles change through taking advantage of lifelong learning opportunities and being open minded and curious in the face of new challenges. 
• Other duties as assigned. 

Qualifications

• Bachelor’s Degree in CIS/BIS and 7-years’ experience, or associate degree and 8-years’ experience, as a Business Systems Analyst in Finance. 
• Prior SAP Experience in Finance and Controlling is required. 
• Specific ERP experience is required with respect to areas such as: 
  • General Ledger 
  • Profit Centers 
  • Cost Centers 
  • Fixed Assets 
  • Banks 
  • Vendors 
  • AR & AP Processing 
  • Credit Management 
• SAP roll-out experience preferred. 
• Integrating and interfacing systems experience is required. 
• Strong project management skills are required. 
• Knowledge of relational database systems, as well as Oracle SQL and PL/SQL, is required. 
• The ability to adjust quickly to rapidly changing priorities is required. 
• Strong communication skills with the ability to work effectively at all levels in the company are required. 
• Six Sigma / Lean experience is a plus. 
• ITIL foundations certification, is preferred. 
• The ability to manage projects across technical and functional disciplines is required. 
• The ability to execute assigned project tasks within an established schedule is essential. 

Essential Job Functions

• Must be able to look at a computer screen for extended periods of time (up to 4 hours) 
• Must be able to sit and/or stand for extended periods of time (2-4 hours at a time) 
• Must be able to lift 50 pounds 
• Must be able to travel in vehicles (automobiles, trains & planes) for up to 10 hours 
• Must comply with company dress code guidelines 
• Must be able to travel to foreign countries 
• Must be on-call 24x7, as required 
• Regular and on-time attendance  
• This is a hybrid position requiring at least three days in the office. 

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!

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Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 x3490 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com.

 

Notice to Staffing Agencies, Placement Services, and Professional Recruiters:

Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Director of Organization Development and Talent Acquisition or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.