Executive/Senior Executive, NSS HR (Research Recruitment & Administration Support)

The Executive/ Senior Executive, Research Staff Recruitment is responsible for the following:

Service Delivery

• Coordinate and manage the sourcing and selection process of Research candidates, which includes the following tasks:

  • Advertise vacancies based on prescribed requirements

  • Conduct pre-screening of applicants based on defined criteria 

  • Ensure candidate applications and documents are complete for the subsequent review by business units

  • Coordinate and manage candidate applications across business units

  • Key liaison person with candidates including making offer, and addressing candidates’ queries

  • Organise and upload of hiring documents for confirmed candidates, which includes the following tasks:

    • Prepare necessary documentations for new hires

    • Update Human Resource Information – Workday accurately

  • Work with the stakeholders to follow up closely on Probation and Confirmation

Service Excellence

• Strive to meet Service Level Agreement (SLA) for HR services delivered by the HR Shared Services team, ensuring that customer needs and expectations are met (within resource constraints)

• Work with HR Cluster Supervisor to contribute ideas and feedback in streamlining HR processes on areas of process improvements and standardizations

Relationship Management/Customer Relations

• Cooperate and build positive working relationships with peers to form strong teams

• Escalate and follow up to ensure closure on issues arising from HR activities

• Build strong working relationships by understanding the working culture and dynamics of each local unit

Others

• Undertake initiatives/projects across HR Shared Services team

• Assist to review areas in SOP and improve the processes to improve efficiency and effectiveness of work

• Guide junior staff on the HR processes and procedures

• Handle enquires related to HR service delivery

• Participate in HRIS enhancement testing

Requirements

• Diploma in Business administration, Human Resources, Social Sciences, or a related discipline with 4 years of experience, OR

• Degree in Business administration, Human Resources, Social Sciences, or a related discipline with 2 years of experience

• Able to handle high volume of transactional work

• Good understanding of common HR practices and Employment related legislation

• Proficient in Microsoft Office applications (i.e. Word and Excel)

• Excellent communication, planning, organisation, interpersonal skills and able to work independently

• Positive attitude with a service-oriented mind-set

• Ability to prioritize and work under pressure given tight timelines

• Meticulous and resourceful fast learner

• Proficient in WorkDay Recruitment Module is an advantage

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU