L&T Central Services Specialist (Japanese speaker)

Job Description Summary

#LI-Hybrid
This role supports the development of People & Organization (P&O) processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.

 

Job Description

Major accountabilities:

• Learning and Talent Central Administrator in Novartis Learning and Talent related systems
• Perform and deliver high quality GxP and Non GxP training activities in Novartis Learning Management System (UP4Growth)
• Ensure compliance to Novartis internal quality standards, relevant regulatory requirements and service level agreement (SLA)
• Deliver high-quality service using applications like SNOW, Internal Training Tools, SharePoint etc.
• Stay apprised with the information on the major on-going incidents, escalations, issues and develop an understanding of recurring incidents and problem tickets
• Ensure timely completions of mandatory trainings and adherence to compliance policy
• Support in knowledge and capability building within the team
• Ensure all time readiness for customer and internal audits and support customers during audits and inspections by providing requested training documents

Minimum Requirements:

• Graduate/Postgraduate in Pharmacy/Life Sciences/Engineering/Arts/MBA/HR or equivalent from reputed institute
• Able to communicate in English and Japanese (both in speaking and in writing to support the respective end market)        
• Previous experience in cooperating with stakeholders in Japanese
• Demonstrated ability to work in cross functional teams in an international environment 
• Passion for learning – Learning Agility
• Excellent written and verbal communication skills
• Solid organizational skills including attention to details and multitasking skills

Languages :

• English & Japanese

Commitment to Diversity and Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

 

Skills Desired

Communication, Curiosity, Customer Care, Data Privacy, Employee Experience, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management, Human Resource Management System, Human Resources (HR), Identity Access Management (IAM), Onboarding, Payroll, Sdm