Sr. Product Manager (Hybrid)

About Us:

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary

CDK is looking for a Sr. Product Manager to successfully lead teams to create and deliver unified product and portfolio solutions to help automotive dealers improve engagement with their customers. As a Sr Product Manager, you will define the overall product strategy and align development teams and other stakeholders for consistent client delivery. Responsibilities range from increasing the profitability of existing products to planning and developing new products. You will create or enhance products from existing ideas and help to develop new ideas based on your experience and frequent contact with CDK clients and prospects. The ideal candidate will possess a unique blend of business and technical savvy; a big-picture vision, with the drive to make that vision a reality. You must enjoy spending time in the market to understand client problems and find innovative solutions for the broader market. You will be the Market Expert, Chief Evangelist and Primary Care Giver for your products. CDK practices Agile software development, so you will also be the Product Owner for one or more Sprint Teams.

Critical for success is the ability to communicate effectively with, and exert influence over, all areas of the company to successfully lead tactical & strategic initiatives. You will work with development and field counterparts to define market-leading solutions that create true value for our clients. You will also serve as the internal and external evangelist for your products, frequently working with CDK sales associates and key clients.

Position Responsibilities

• Manage the entire product life cycle, from planning through development, launch, and retirement phases. Create, maintain, and communicate the corresponding Product Roadmaps.

• Identify market opportunities and determine the corresponding business gaps available by addressing those needs. Create a compelling product Vision and Value Proposition for the customer. Develop the Business Case which details how CDK will profitably serve the market need and which results in securing the required development funding.

• Guide the product and sprint backlogs for your sprint teams. Develop & prioritize the Features (Epics) & user stories based on user/market requirements, strategy & business plan. Support business case development.

• Develop and implement a go-to-market plan, working with all departments to execute. Evangelize the product to all internal & external stakeholders.

• Work with product marketing to develop product’s value proposition, features/benefits.

• Monitor & adapt to key product success metrics (e.g. adoption, profitability, NPS, market share growth)

• Invest in gaining expertise of the market, user personas, functional & domain knowledge.

• Collaborate with other Product Managers to ensure the product remains aligned with overall CDK product strategy & deliverables.

• Demonstrated experience in the following areas will differentiate candidates for this position:

• Agile development and sprint execution

• Experience with collaborative and global distributed product development teams

• Track record of negotiating complex business environments (i.e. aligning roadmaps with multiple decision-makers in a large corporation) and then working with agile teams to deliver on-time, consistently

• Ability to analyze business and financial trends relative to product features and market trends

• Ability to develop and present original content demonstrating product and feature value propositions at all levels of the organization

• Excellent written communication skills to audiences needing to understand vision, strategy and execution

• Proven methodology soliciting cross functional feedback to mature product offering

• Manage expectations with senior leadership providing status, action plans and recommendations

• Recent experience with Customer Data Platforms, Audience Data, Customer Relationship Management solutions, Consumer Identity Management solutions

Position Qualifications

• Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience

• 3-5+ years of Product Owner or Product Management and/or equivalent experience in Enterprise SaaS, full lifecycle management.

• Experience in Agile software/DevOps methodologies & working with globally distributed teams.

• Deep knowledge in creating Features (Epics) & user stories, driving end-to-end execution of product releases.

• Strong written & verbal communication skills. Ability to facilitate customer communications.

• Ability to listen & consider the points of view of others, collaborate & build consensus within cross-functional areas.

• Participated in business case creation & aligning requirements to business outcomes.

• Strong track record of product execution in dynamic environment.

• Travel up to 25% of time.

• Must be able to work onsite at our Portland office 3x/week.

Salary: $120K - $145K + Bonus

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.  The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US.  CDK may offer employer visa sponsorship to applicants.