Department:

Human Resources – Ops

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

Department Overview

Our Human Resources department at Walker & Dunlop is more than just policies and procedures – we’re the stewards of the Walker & Dunlop employee experience. Our dedicated team of HR professionals is here to ensure that every employee experiences W&D as a great place to work.

We know that W&D’s success is closely tied to the engagement, health, and professional fulfillment of our employees. Throughout W&D’s history, our people have remained our top priority. We provide employees with leadership and guidance, supporting their personal and professional growth during every step of their tenure. Our unique cultural framework fosters an environment where individual respect is the norm, promoting collaboration within our organization. We live this philosophy through candid communication, commitment to promoting from within, and active involvement in our community.

Join us, and experience how the Human Resources department at Walker & Dunlop brings personal care and professionalism together to ensure your success.

The Impact You Will Have

The HR Operations Coordinator ensures efficient daily HR processes and supports operations spanning the Talent Acquisition (TA), HR Business Partner (HRBP), and Learning & Development (L&D) functions. This role reports into the L&D Operations Manager and provides adaptable administrative support across these functions, enabling a smooth candidate and employee experience and contributing to strategic HR initiatives. If you are a highly collaborative, organized individual seeking a valuable learning opportunity offering exposure to multiple facets of HR operations, this opportunity could be for you!

Primary Responsibilities

Manages administrative tasks that support the full employee lifecycle, including recruiting, onboarding, offboarding, and internal changes, ensuring a smooth and positive candidate and employee experience.
Maintain accurate and up-to-date employee records in Workday and assist with routine data entry, audits, and reporting.
Assist with recurring HR processes such as requisition creation, (at times heavy) interview scheduling, invoice processing, performance review tasks, learning enrollments, and audits.
Prepare and organize HR documents, such as offer letters and other confidential documents.
Help ensure HR documentation and personnel files are compliant with legal and Company requirements.
Monitor and triage incoming requests from HR email inboxes to ensure timely support and response.
Support reviewing and approving training requests, ensuring alignment with company learning policies and procedures.
Collaborate with cross-functional teams to support initiatives that enhance employee engagement and operational efficiency.
Provide general administrative support to the HR Operations team, including calendar coordination, file management, and project tracking.
Adapt to changing business needs by taking on additional duties as required.
Attendance is generally required from 8:30 am – 5:30 pm EST, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.

Education and Experience

Bachelor’s degree from an accredited college or university preferred.
1+ years of HR or business operations experience preferred.

Knowledge, Skills, and Abilities

Proficiency in Microsoft Office Suite (including Excel, Word, PowerPoint, and Outlook).
Workday or other HRIS experience preferred.
Ability to organize and prioritize a busy workload, work well under pressure, and quickly adapt to changes.
Maintains a high level of accuracy and attention to detail in all tasks.
Effective verbal and written communication skills that embody clarity, courtesy, and professionalism.
Ability to support deliverables with strong follow-through capabilities and effective stakeholder communication.
Display interest and enthusiasm for the job and the success of the organization.
Ability to work as a part of a team while providing a strong individual contribution.
Ability to handle sensitive information with discretion, maintain confidentiality, and uphold ethical and professional standards that foster trust and dependability.
Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.

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What We Offer 

The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023
Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
- Pre-tax transit and commuting benefits
- A robust health and wellness program – earn cash rewards and gain access to resources that
promote health, engagement, and balance
- Paid maternity and parental leave, as well as other family paid leave programs
- Company-paid life, short and long-term disability insurance
- Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching

*Eligibility may vary based on average number of hours worked

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.