Client Service Representative

     

JOB DESCRIPTION:

Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.

MAIN RESPONSIBILITIES

• The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.

• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.

QUALIFICATIONS

Education/Education Level/Major/Field of Study Or Education Level

• Technical Diploma (± 12 years)

 

Experience/Background Experience/Experience Details

• No Experience required; fresh graduates are encouraged to apply.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Customer Service

     

DIVISION:

TOX ARDx Toxicology

        

LOCATION:

Philippines > Taguig City : Five/Neo Building

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)