Senior Business Analyst, Special Servicing

POSITION SUMMARY: 

Interact directly with the mortgage servicing organization to identify and analyze special assets in the default cycle. Collect and synthesize a wide variety of information about each assigned special asset to create a comprehensive chronology of the default event timeline. Analyze chronologies to identify next steps to speed the asset to closure through retention or liquidation strategies. Monitor the implementation of the next step to ensure closure of the default cycle. Identify and track opportunities for improvement. As necessary, present information to external parties such as investors or clients.

JOB FUNCTIONS AND RESPONSIBILITIES:

• Identifies data needs and facilitates the creation of reports and other data products utilizing servicing data.
• Identify and solve opportunities to automate the processes related to the work of the Special Assets Group.
• Presents data for investor and client, end-user and management needs.
• Comprehends the general capabilities of information technology and applications well enough to identify opportunities for process redesign and improvement.
• Works closely with the information technology group to define application requirements that enable reporting.
• Monitor the fulfillment of data products to ensure they are sent timely and are accurate.
• Maintain an inventory of data products by client and maintain data dictionaries for each product.
• Develop and implement timely reporting of assigned team efforts to meet established goals and deadlines.
• Effectively manage workloads and work schedules.
• Participate in team and project meetings, plan and coordinate meetings as necessary.
• Coordinate and participate in regular planning/debriefing meeting with the business team(s).

EDUCATION / EXPERIENCE:

• Any graduate from an accredited university in Finance, Accounting, Economics, Business, Computer Science, Engineering or similar degrees concentrating on mathematics or analysis
• Understands information management and general financial and accounting concepts
• Knowledge of loan servicing
• Proficient with Microsoft Access and Excel with excellent mathematical understanding
• Familiar with data mining tools and/or SQL
• Ability to use Access, Visio, Microsoft Outlook, PowerPoint, and Word
• Diagnostic skills with the ability to analyze technical, business, and financial issues and alternatives
• Effective verbal (negotiating and presentation) and written communication skills
• Proven organizational skills, ability to effectively prioritize assignments and handle multiple projects/assignments
• Ability to read, understand, and analyze loan documents
• Ability to build and maintain effective business relationships, internal and external
• Ability to work well with associates, managers, and senior leaders
• Effective time management skills enabling achievement of deadlines in a timely manner
• A results-oriented team player demonstrating motivation for high-performance.
• Ability to identify areas for continuous improvement and make recommendations
• No documented disciplinary action in the past 12 months.
• Should have an Appraisal rating of ‘’Effective Performance” or above in the last completed performance cycle.
• Should have completed 9 months in the current role.

Ocwen Financial Solutions Private Limited is a wholly-owned subsidiary of Onity Group Inc., a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage.

PHH Mortgage is one of the largest servicers in the United States, focused on delivering a variety of servicing and lending programs. Liberty is one of the largest reverse mortgage lenders in the U.S., dedicated to education and providing loans that help customers meet their personal and financial needs. Onity Group Inc. and its subsidiaries are committed to helping homeowners and delivering exceptional service and value to customers, clients and investors.

At Onity Group Inc., we consistently deliver on our commitments to customers, clients, investors and colleagues through caring service, integrity and creative solutions. This Service Excellence philosophy is embraced by meeting service standards we call CARE, which stands for Caring, Accurate, Responsive and Empowered. We expect all employees to interact and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our CARE standards.

Onity Group Inc. is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity, Equity & Inclusion ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Visit jobs.onitygroup.com for details.