SAP Master Data Management Functional Support Analyst

Job Summary

The Information Technology Department at Dangote Cement Plc is looking for motivated professionals with SAP experience in Master Data Management who would join our team of professionals to support the daily SAP operations of the business and SAP implementation projects.

Key Duties and Responsibilities

Master Data Operations:

• Create, update, and deactivate master data records (vendor, material, employee, financial) in SAP in line with approved governance policies.
• Validate data templates and ensure conformity with SAP and business process standards.
• Monitor FreshService queues and ensure SLA compliance for data requests.

Audit & Compliance:

• Maintain documentation to support internal and external audits.
• Implement corrective actions based on audit findings.
• Ensure adherence to access control and data protection protocols.

Data Quality & Governance:

• Participate in data cleansing, enrichment, and validation initiatives.
• Identify and resolve data duplication and inconsistencies.
• Support the rollout of data governance tools and frameworks.

Stakeholder Collaboration:

• Liaise with business units to understand data requirements and resolve issues.
• Provide guidance on data standards and best practices.
• Support training and knowledge transfer for end users and junior analysts.

Requirements

Qualifications and Work Experience

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum 2 – 5 years of experience in SAP MDM or related functional support roles.
• Strong understanding of SAP modules (MM, FI, HR) and master data structures.
• Familiarity with FreshService or similar ITSM tools is an advantage.
• Experience with audit processes and compliance documentation is preferred.

Benefits

• Pension Fund
• Medical Care Services
• Annual bonus
• Paid time off
• Training and Development