TikTok Shop - Senior Merchandise Operation Manager
TikTok
Office
Seattle, Washington, United States
Full Time
About the Team
The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.
In view of the Merchandise Strategy team, we develop integrated solutions for cluster teams based on the resources and rules of XFN teams, including Recommend, Search, Shoptab, UG, Campaign, Content, B-end products and Logistics.
Job Responsibilities
- Develop Merchandise Operation Strategy:
Based on an understanding of category product characteristics and e-commerce business nuances, formulate an industry-specific product operation strategy and conduct daily analyses at both the merchant and product levels to ensure effective implementation and target achievement.
- Establish Communication Mechanisms for Product Sourcing and Supply:
Work closely with industry merchant operations and various channel teams (such as marketing, content, UGC, etc.) to build communication, coordination, and data tracking mechanisms. Develop SOPs and clearly define responsibilities to ensure an effective product supply chain.
- Execute Product Recruitment Implementation:
Collaborate closely with the industry merchant operations team to design and optimize both internal and merchant GTM strategies and materials, thereby improving the efficiency of product recruitment within the industry. By integrating sourcing mechanisms and resources, ensure that all internal and external stakeholders clearly understand the platform’s requirements and benefits, thereby boosting cooperation and willingness, and ensuring an adequate quantity of product supply.
- Hero Product Incubation:
Continuously analyze and improve the quality of product supply (e.g., inventory levels, product detail pages, etc.) to enhance the efficiency of acquiring product traffic.Leverage resources from various fields to support the growth of high-quality products, incubate more hero products, and contribute to incremental GMV.
The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.
In view of the Merchandise Strategy team, we develop integrated solutions for cluster teams based on the resources and rules of XFN teams, including Recommend, Search, Shoptab, UG, Campaign, Content, B-end products and Logistics.
Job Responsibilities
- Develop Merchandise Operation Strategy:
Based on an understanding of category product characteristics and e-commerce business nuances, formulate an industry-specific product operation strategy and conduct daily analyses at both the merchant and product levels to ensure effective implementation and target achievement.
- Establish Communication Mechanisms for Product Sourcing and Supply:
Work closely with industry merchant operations and various channel teams (such as marketing, content, UGC, etc.) to build communication, coordination, and data tracking mechanisms. Develop SOPs and clearly define responsibilities to ensure an effective product supply chain.
- Execute Product Recruitment Implementation:
Collaborate closely with the industry merchant operations team to design and optimize both internal and merchant GTM strategies and materials, thereby improving the efficiency of product recruitment within the industry. By integrating sourcing mechanisms and resources, ensure that all internal and external stakeholders clearly understand the platform’s requirements and benefits, thereby boosting cooperation and willingness, and ensuring an adequate quantity of product supply.
- Hero Product Incubation:
Continuously analyze and improve the quality of product supply (e.g., inventory levels, product detail pages, etc.) to enhance the efficiency of acquiring product traffic.Leverage resources from various fields to support the growth of high-quality products, incubate more hero products, and contribute to incremental GMV.
TikTok Shop - Senior Merchandise Operation Manager
Office
Seattle, Washington, United States
Full Time
August 15, 2025