Sr. Analyst, SBS Operations Initiatives
Sherwin-Williams
Office
Cleveland, OH, United States
Full Time
The SBS (Sherwin Business Services) Ops Initiatives Sr. Analyst will play a critical role driving initiatives that bring our shared services organization’s global service delivery model to life. This role’s responsibilities include the review and due diligence of potential projects, development and coordination of project plan activities, facilitating knowledge transfer sessions, conducting post-Go Live value-added assessments, and other activities that fall under our standardized methodology. Most initiatives will have a finance/back-office focus.
This individual will assist with building and enhancing our project templates and dashboards, including in our designated digital project management tool, Smartsheet. This role will interact with individuals of multiple levels within the organization across different regions and will be expected to lead all assigned projects through influence, relationship management, strong communication, and organizational skills. This individual will play a key role in expanding SBS’ culture of continuous improvements to allow teams to work more efficiently on a global scale.
Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.
CORE RESPONSIBILITIES AND TASKS
Drive Workstream-Specific Initiatives:
- Act as one of the program’s Workstream Leads to coordinate project plan activities tied to the delivery of our global service delivery model, ensuring that activities are well defined, correctly prioritized, and remain on track
- Identify and mitigate project risks
- Facilitate project meetings, summarizing and following up on identified action items, risks, issues, decisions, and escalations
- Lead 2-4 individual projects in one or more workstreams utilizing the program’s standardized methodology
- Analyze processes to recommend and facilitate automation, harmonization, cost savings, and optimization improvements
- Encourage use of best practices with key project stakeholders, including service delivery team members
Provide Global Program-Level Support:
- Maintain program-level status updates and other information in Smartsheet, PowerPoint presentations, and other materials
- Work with other Workstream Leads to ensure project and workstream-specific information is regularly updated in Smartsheet and other locations
- Take an active role in creating, improving, and standardizing SBS Operations project templates, presentations, and other materials
- Lead other program-related initiatives as needed
POSITION REQUIREMENTS
FORMAL EDUCATION:
- Required:
- Bachelor’s degree in Business, Finance, or a related field, or in lieu of related degree, at least 3 years of experience in finance and/or project management roles
- Willingness to occasionally lead or participate in online meetings outside of normal working hours
- Preferred:
KNOWLEDGE & EXPERIENCE:
Required:
- 3+ years of project management or heavy project coordination experience
- Excellent communication, stakeholder management, and organizational skills
- Ability to manage priorities in a fast-paced work environment
Preferred:
Back-office and/or General Accounting experience strongly preferred
Experience working in a shared services environment
- Process improvement knowledge
- Experience with Smartsheet or similar project management tool
TECHNICAL/SKILL REQUIREMENTS:
Required:
- Must have the ability to work in a fast-paced environment and perform consistently, multi-tasking as necessary, and demonstrating excellent communication and organizational skills.
- Must have an aptitude for learning new processes.
- Ability to interact with all levels of management using strong written and verbal communications.
- Must demonstrate an aptitude for grasping new processes and technologies, and adapting them to S-W business rules
- Willingness to occasionally lead or participate in online meetings outside of normal working hours
- Preferred:
User experience and knowledge to improve processes
Smartsheet
Microsoft Office tools
Travel: 10%
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Sr. Analyst, SBS Operations Initiatives
Office
Cleveland, OH, United States
Full Time
August 14, 2025