eCommerce Specialist China

Marshall Group is the audio, tech, and design powerhouse uniting musicians and music lovers through genre-breaking innovation. Our flagship brand, Marshall, is uniquely positioned with over 60 years of rock ‘n’ roll attitude on stage, at home, and on the go. Our iconic products are brought to life by a dedicated team of 800 passionate employees and sold in over 90 markets worldwide.

What you’ll do:

We’re looking for an experienced E-commerce Specialist to oversee our brand’s official website, including the WeChat mini-program and mobile site, ensuring alignment with global eCommerce, brand, and sales strategies. You will lead daily operations, drive traffic and campaigns, and optimise the online customer experience to support brand growth in China.

Roles & Responsibilities:

• Manage day-to-day eCommerce operations: order and inventory management, merchandising, page updates, and design communications
• Plan, execute, and monitor eCommerce campaigns in coordination with internal teams and third-party partners
• Develop and execute investment and traffic-driving plans; manage marketing resources and traffic channels
• Collaborate with brand marketing to enhance brand presence via eCommerce channels
• Analyse performance data, propose improvements, and enhance store efficiency and user experience
• Coordinate with customer service, logistics, channel marketing, and other teams to ensure smooth execution
• Regularly review operations, propose innovations, optimise workflows, and strengthen resource management
• Evaluate eCommerce systems and operations, working with internal and external teams to improve UX
• Adapt overall eCommerce strategy to fit the China market, channel mix, and product segmentation.

You probably have the following experiences & skills:

• Bachelor’s degree in a commercial discipline.
• 5+ years in China eCommerce (Tmall, JD, etc.)
• 2+ years managing brand official stores (web/mini-program)
• Experience in consumer electronics is a plus
• Self-driven, reliable, and humble, with the ability to manage multiple priorities under tight deadlines
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong written and verbal communication skills in Mandarin and English.

Our pledge:

We thrive to foster an inclusive workplace and we do not discriminate on the basis of race, religion, disability, colour, national origin, gender, sexual orientation, age or marital status. We firmly believe that Marshall thrives when our employees do, leading to better experiences for our consumers.

Does this sound like you?

We look forward to reviewing your application!