Telephone Operator-Receptionist - Contingent

As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. 

Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner!

Hours 

• 9:00 am – 5:30 pm (Mon-Fri) Onsite

Compensation

At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position is $23.85. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C’s annual incentive plan (AIP), subject to eligibility criteria. 

Join Our Team as a Telephone Operator - Receptionist!

This position performs administrative support by answering and directing incoming calls, greeting visitors at the reception desk, and various other clerical duties.

Key Responsibilities:

• Operating telephone switchboards in the company lobbies to answer and direct incoming calls and placing outgoing calls.
• Assisting internal and external callers with call routing by identifying proper extensions and directing calls.
• Welcoming and directing visitors by identifying visitor needs.
• Contacting receiving host(s).
• Following proper log-in and log-out protocols.
• Preparing and maintaining the Visitor Board.
• Maintaining and issuing headsets/receivers and transmitters for planned visits when requested.
• Maintaining a safe and clean reception area.
• Opening and securing the lobby area at the start and end of the assigned shift.
• Assisting the Office Services group which may include receiving incoming packages, delivering and picking up mail, etc.
• Cross-training on mailroom tasks

What you’ll Need To Succeed:

• Requires High School Diploma or equivalent
• Exceptional oral communication skills.
• The ability to come across in a professional manner.
• Basic computer knowledge to send and answer email, check telephone directory and prepare correspondence.
• Good telephone etiquette and ability to respond to routine telephone inquiries.
• Less than one year of experience operating a switchboard and working in an office setting handling multiple tasks in an environment where interruptions occur regularly

Preferred:

• Bilingual in Spanish

Major Physical Demands:

• Standing: Occasional standing for work
• Lifting: Occasional lifting of items up to 20 pounds
• Walking: Occasional walking of moderate distances 
• Carrying: Occasional carrying of light objects
• Pushing: Infrequent pushing of objects
• Pulling: Infrequent pulling of objects
• Bending: Occasional bending
• Reaching: Occasional full range of motion to perform work.
• Handling: Frequent handling of phone equipment
• Environment: standard office environment

S&C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at TAsupport@sandc.com. 

No fixed deadline

In 1909, S&C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse. Today, as the world faces extreme weather events and the demand for electricity grows, S&C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world.

With a diverse, global workforce and core values around integrity, safety, and quality, S&C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members. As a people-first organization, S&C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent-development programs and involved leadership. 

S&C’s deeply rooted belief diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture. 

S&C provides a comprehensive and competitive benefit package that includes the following (eligibility requirements apply):

• Health and Welfare Benefits:  Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
• Leave Benefits:  Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave

Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).