Description

About Us

Envision Benefits Group is a woman-owned Benefits and HR consulting agency based in Buffalo, NY. We partner with clients to deliver exceptional HR, benefits, and operational support — all while creating a workplace where our own team members can learn, grow, and thrive. As a small business, we value flexibility, collaboration, and the ability to jump in wherever needed.

About the Role

We’re looking for an Operations Support Specialist to join our team in a temporary-to-permanent capacity. This is a hands-on, varied role where no two days look the same. You’ll support multiple departments — Benefits, HR Services, and General Operations — based on seasonal priorities and project needs. If you’re organized, tech-savvy, and love the idea of wearing different hats in a growing company, this could be the perfect fit.

What You'll Do

Benefit Support (especially October- December)

Create and update presentations
Update agendas for client meetings
Prepare, update, and distribute benefit booklets, compensation statements and enrollment materials
Assist with RFP's and benefits marketing projects

HR Services Support

Support leave of absence processes: communicate with employees, distribute and receive paperwork, and coordinate with insurance carriers
Provide capacity and coverage for HR consultants; answer client emails, phone calls, update policies, handbooks and complete other client-requested tasks

General operations and project support

Assist with rollout and training of our agency's technology platforms
create and update internal communications, templates, and documentation
Help with office event set up, supply ordering and general operational needs.

Requirements

What we are Looking For

Education: High school diploma or equivalent required; associate degree preferred.
Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and internet navigation.
Attributes: Organized, detail-oriented, proactive, customer-service focused, and eager to learn.
Comfortable balancing multiple tasks and shifting priorities in a fast-paced, small business environment.
Reliable transportation to client locations as needed.

Why Join Us?

Gain hands-on experience across multiple business functions
Be part of a close-knit, supportive team where your contributions matter
Enjoy a role that offers variety, professional growth and meaningful work
Medical, Dental, Vision, Life Insurance with Employer contribution to costs
401k with Employer match
Unlimited PTO

Equal Employment Opportunity Statement

Envision Benefits Group, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship or immigration status, age, disability, genetic information, military or veteran status, marital status, familial status, domestic violence victim status, or any other characteristic protected by federal, state, or local law.