Housing Intake Specialist

Description

POSITION SUMMARY: This position is primarily responsible for tenant/landlord file maintenance, calculating and certifying client data, and maintaining required briefing information. The Specialist also performs general office tasks, including typing, copying, data entry, and responding to general program queries.

DUTIES AND RESPONSIBILITIES ESSENTIAL:

• Responsible for the Housing Choice Voucher (HCV) Program waiting list.
• Mails information to prospective clients regarding briefing appointments.
• Processes data on new leases and maintains the integrity of the computerized data.
• Compiles and prepares client information for HVC participants.
• Maintains financial records and other records as required.
• Assists and follows up on Zero Income Tenants.
• Assists in the processing of Family Self Sufficiency client files and records.
• Extensive use of telephone and email, answering queries concerning the (HCV) program professionally.
• Must be able to sit for extended periods.
• Must be able to drive and have a valid Kansas Driver’s license.
• Must be willing to travel extensively within ECKAN’s service area and attend overnight out-of-state conferences.
• Assist with other duties as assigned by supervisor.
• Maintain confidentiality of all agency information. 

Requirements

QUALIFICATIONS ESSENTIAL:

• Possess High School education, preferably with some college credits.
• Possess the ability to work effectively and track multiple work assignments.
• Great organizational ability.
• Computer skills (knowledge of common software packages, MS Office, Windows, etc.)
• Must have a working knowledge of the Kansas Residential Landlord and Tenant Act.
• Demonstrates a working knowledge of Housing Assisted programs and HQS, with at least one year’s experience in residential maintenance, inspections, or other related work.
• Possesses excellent communication skills and the ability to work effectively with low-income families.
• Be able to pass required background checks.