People Coordinator

Department: People & Support

Employment Type: Permanent - Full Time

Location: London, UK

Description

About us

We're Transform. We turn data and tech into competitive advantage and social impact for the world's most complex organisations, both public and private. Organisations like Toyota, the Cabinet Office, Transport for London, Public Health England, Historic Royal Palaces, HM Courts and Tribunal Service, Santander, Department for Education and Domino’s. To name but a few. We're not here to generate more business for ourselves. We're here to create startling, ambitious outcomes for clients - leaving them with the capabilities they need to take it from there. We love creating real change. Making a big impact on people's lives. Optimising services, driving business growth or realising social change. To do that, we built an inclusive, high-performance culture where the world's most talented people do the best work of their careers. That's what gets us out of bed every day. We hope you feel the same. We're part of the Next 15 group, a multi-national organisation spanning over 25 brands. Brands like ours, looking to stand out from the crowd as they deliver best in class work for their clients. Find out more at: www.transformUK.com The Role:

People Coordinator

We are looking for someone with an understanding of HR processes who is excited to get involved in a generalist position with opportunities for exposure to a wide range of initiatives. You will oversee managing employee processes such as onboarding and offboarding, visa sponsorship, learning and development requests, payroll (collating and presenting information to our Payroll team), supporting ER cases where appropriate and contributing to a variety of other people-focused initiatives.

You’ll be working in a close-knit supportive team of 4, reporting into the People and Culture Manager. We believe in giving you autonomy over the things you look after while always being available for support and collaboration.

Part of your role will also be helping the P&C Manager lead and organise company events to ensure our Culture remains fun, informative and engaging for our people! This includes monthly ‘Pizza & Game’ events, company parties, wellbeing initiatives, and diversity events developed in collaboration with our Inclusion Council to ensure they are meaningful and inclusive for all.

The right candidate will:

Has a keen eye for detail and values the importance of accurate HR led data
Enjoy working with and supporting colleagues, is ready to help with queries, and aims to make everyone’s experience at work a positive one
Understand the value of office-presence in our roles and commit to 2 days per week in the office with flexibility where needed, including traveling to our Manchester office when needed
Be proactive and take initiative – a self-starter with good ideas who also enjoys collaborating and building on the ideas of others.
Be comfortable managing multiple tasks at the same time and be able to prioritise accordingly
Enjoy the variety the role offers, with plenty of opportunities for different projects and experiences
Look at processes and think “How could this be better?”

Key Responsibilities

Act as the first point of contact for HR queries and requests, including those related to the HR information system (BambooHR) and benefits portal.
Maintain accurate and up-to-date employee data in BambooHR, producing and analysing HR reports and metrics to identify trends and provide insights for decision-making.
Lead and manage new joiner processes, including onboarding, induction, probation check-ins, right-to-work checks and payroll information. Coordinate with internal teams (IT, Ops, Reception) to ensure new starters have a smooth first day, working closely with the Talent Team and hiring managers to provide welcome information, induction plans and tech equipment.
Manage leaver processes, including all necessary arrangements, exit interviews, and reporting on findings.
Inform employees of their entitlements during absence (Annual Leave, Family Leave - including maternity, paternity, adoption, etc.).
Manage monthly payroll processes, and liaising with our payroll department to ensuring accuracy and timely submission of information.
Coordinate training session logistics when needed, support internal training initiatives and track attendance. Oversee the training budget and liaise with team leads for request approval.
Contribute to ad hoc HR projects and continuous improvement initiatives.

Skills, Knowledge and Expertise

Knowledge and experience in generalist HR practices.
Exceptional skills in providing a friendly, supportive and seamless service.
Adaptable communication style for working with stakeholders at all levels.
Strong focus on accuracy, detail and spotting issues.
Ability to self-manage tasks and escalate when necessary.
Handling confidential information with discretion.
Good knowledge of MS Office, especially Excel, PowerPoint, and Word.
Interest and ability working with HR data - including analysis, reporting, and providing insights that contribute to our teams goals.

About us and our benefits

Our culture is built on:

Being one team; looking out for each other as a team
The world never stops changing and we’ll never stop learning
Infinity & Beyond; we’re crazy ambitious, not afraid to fail along the way (it’s just falling with style)
Integrity is everything; we’re honest with each other and with our clients
Diversity is our superpower; everyone’s story is different, and we celebrate differences
We’re all in; we take on tough, complex challenges with lots of moving parts and we’re committed to the work, our clients and each other

Our benefits include:

Holiday entitlement, 28 days with the option to buy/sell up to 5 days
Day off (on or in the week of) your birthday
Pension eligibility, up to 5% matched contributions
Private healthcare & a healthcare cash plan
Life assurance
Enhanced maternity and enhanced paternity and shared parental leave
Cycle to work & electric car schemes
Gym & retail discounts
Regular social events/activities
A range of other benefits from our flexible benefits package

At Transform we believe in a culture of inclusivity, we celebrate difference and believe that diversity makes our business more relevant, our work more meaningful and our people more empowered. We’re committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
If this sounds like you, please get in touch to discuss in more detail. Use of AI in CV and Interviews
Whilst we are a technology company and promote using AI the right and ethical way, we value authenticity and transparency in our hiring process. To ensure fairness and accuracy in assessing your skills and experience, we kindly request that you refrain from using AI-assisted tools to generate answers during interviews or enhancing your CV.
We are looking for genuine insights into your abilities, experiences, and personality. Any misrepresentation through AI-generated content may impact our ability to make an informed decision. We look forward to getting to know the real you!