Technical Coordinator
dormakaba
Office
Sofia, BG, 1582
Full Time
A job that matters: Your Tasks
Internal Sales & Order Coordination
- Receive, review, and validate incoming project requests and technical inputs from internal sales offices
- Ensure all necessary order information is complete and accurate before routing to engineering or production
- Track and communicate order status to internal stakeholders
- Maintain structured records and communication logs using tools like SharePoint, Jira, or ERP platforms
Engineering & Production Interface
- Prepare clean, validated project inputs for the Pre-Production Engineering team
- Coordinate technical clarifications, follow-ups, and documentation timelines
- Support production planning by aligning delivery expectations with engineering and supply timelines
Supply Chain & Logistics Coordination
- Liaise with Supply Chain to confirm material/component availability for each project
- Coordinate and schedule dispatch and delivery of completed products
- Communicate estimated delivery dates to sales repr and address any changes or delays
- Monitor readiness of finished goods for shipment and ensure compliance with packaging and delivery standards
Order Management & Delivery Follow-up
- Oversee the lifecycle of each order from intake to shipment
- Enter or track order details in the ERP system and ensure order completeness
- Follow up on delivery status, handle minor issues proactively, and coordinate with Logistics for proof of delivery or escalations
- Assist with post-delivery support related to order status, documentation, or warranty-related routing
An experience that matters: Your Skills
- Strong coordination, prioritization, and communication skills
- Ability to understand and manage technical data in a production context
- Fluent in English (spoken and written); additional languages a plus
- Solid computer literacy: ERP systems, Excel, SharePoint, or similar tools
- Basic knowledge of supply chain or logistics operations
- Detail-oriented, organized, and able to work across departments and cultures
Preferred Qualifications
- 2+ years in a technical, logistics, project coordination, or manufacturing support role
- Experience in a production/manufacturing environment
- Familiarity with international or cross-site workflows
- Previous involvement in order tracking, dispatch planning, or customer delivery processes
A workplace that matters: Our offering
- Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
- Attractive remuneration package
- 25 days paid annual leave
- Additional health insurance
- 200 BGN food vouchers
- Public transportation card
- Multisport card
- Free lunch at the office
- Employee referral program
- Training and mentorship programs
- 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests
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Technical Coordinator
Office
Sofia, BG, 1582
Full Time
August 15, 2025