People Services Representative S4

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The People Services Representative reports directly to the Sr. People Services Supervisor and plays a critical role in supporting the full staffing lifecycle. This position is responsible for managing job requisitions, coordinating interviews, overseeing preboarding activities, and processing employee movements such as promotions, conversions, and global transfers. Success in this role requires strong organizational skills, attention to detail, and the ability to collaborate effectively with cross-functional teams. The Staffing Coordinator contributes to a seamless and positive employee experience by ensuring timely and accurate execution of staffing processes.

Essential Job Duties:

• Review and approve job requisitions in alignment with business needs and hiring manager requests. Follow up with stakeholders to ensure timely progress and accuracy in job details.
• Schedule interviews and manage logistics for candidates and interviewers. Maintain clear and timely communication with candidates, hiring managers, and interview teams to ensure a smooth interview experience.
• Ensure all onboarding tasks are completed accurately and on time. Communicate with new hires to provide a positive and welcoming onboarding experience.
• Perform various HR administrative tasks including data entry, employment verifications, E-Verify processing, background checks, and coordination with payroll. Escalate background check issues when required and ensure timely resolution. Respond to payroll inquiries and maintain accurate employee records.
• Maintain and update employee and organizational data, ensuring accuracy and compliance with data management procedures. Support changes related to reporting structure, work location, and other employment details.
• Ensure all HR processes comply with internal policies and legal requirements. Maintain confidentiality and integrity of employee records.
• Identify, raise, and apply opportunities for continuous improvement in HR services and systems.
• Assist in testing and validating HR software implementations and system updates. Provide feedback on system functionality and report any issues to the appropriate teams.
• Collaborate on and lead the execution of strategic HR projects and initiatives.
• Build and refine instruments that support data-driven process enhancements.

Qualifications

Required Skills and Experience:

• Customer Service Orientation: Passion for delivering world-class customer service with attentiveness, responsiveness, and a strong focus on employee needs.
• Attention to Detail: Proven ability to manage multiple tasks while maintaining a high level of accuracy and thoroughness.
• Proactive Mindset: Demonstrates initiative by anticipating needs, taking ownership, and consistently delivering results beyond expectations.
• Collaborative Approach: Enjoys working with others to find better solutions and actively seeks input to make well-informed decisions.
• Organizational Skills: Strong ability to prioritize, stay organized, and drive process improvements.
• Technical Proficiency: Experience with HR tools such as Workday, SmartRecruiters, and ServiceNow is a plus.
• HR Experience: Minimum of 4+ years of experience in Human Resources or a related field.

Required Education and Training

• Bachelor's degree and/or certification in HR, Business Administration, or related field is preferred.

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.