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Tax Manager

Nextiva

Office

Scottsdale, Arizona (Hybrid)

Full Time

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

The Indirect Tax Manager will report to the Director of Tax and will focus on indirect tax but also assist with the Company's data gathering for income tax compliance, tax accounting and tax planning, as well as identifying and pursuing strategic tax initiatives for the Company.

This position requires a hands-on approach and the ability to work independently with internal and external contacts.

Key Responsibilities:

  • Manage indirect tax compliance process, working closely with external tax firms to ensure accurate and timely completion of non-income tax compliance obligations including property tax returns, sales and use tax returns, and other miscellaneous telecommunication filings
  • Research and document sales/use and telecom tax issues, keep current on transaction tax developments and communicate tax-related legislative developments, opportunities and exposures
  • Review monthly tax accruals for accuracy and work with accounting units as needed for proper reconciling of tax accounts
  • Ensure processes are in place to obtain sales tax exemption certificates and periodically audit those processes for compliance
  • Participate in ERP system’s design, maintenance, and implementation related to indirect tax matters to ensure compliance, enhance efficiency, and minimize exposure
  • Develop, document, and implement relevant tax policies and processes as our business continues to grow and expand into new markets
  • Partner with accounting, FP&A and other groups to develop successful long-term strategic relationships with internal partners
  • Evaluate process opportunities and implement ways to drive efficiency, automation and tax optimization opportunities
  • Oversee indirect tax audits and resolve tax notices, working closely with our external tax firm
  • Maintain a forward-looking perspective by remaining abreast of industry and tax developments
  • Assist with special projects and company initiatives

Qualifications:

  • Bachelor's degree in accounting/tax required
  • 7-10 years of relevant tax experience, with an emphasis on Indirect Taxes (Sales and Use Tax, Property Tax)
  • Research and analytical skills, including strong written and verbal communication skills
  • The ability to communicate and drive improvements in tax practices and processes
  • Ability to work independently, willingness to roll-up sleeves with a positive "can do" attitude
  • Experience in the technology and/or telecom industry preferred but not required
  • Experience working with large data sets a plus
  • Certified Public Accountant (CPA) or CMI preferred
  • Tax system knowledge preferred

 

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

  • Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
  • Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
  • Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

  • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • Insurance 💼 - Life, disability, and supplemental indemnity plans 
  • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
  • Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives 
  • Growth 🌱 - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Take a quick tour of Nextiva HQ in Scottsdale, AZ and see where Amazing happens!🚀

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MP1 #LI-Hybrid

Tax Manager

Office

Scottsdale, Arizona (Hybrid)

Full Time

August 14, 2025

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Nextiva

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