Home-Based Account Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The DCX Client Services - Home-Based Account Manager will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.  

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.  

Ideal Candidates will be

• Effective communication skills with a problem-solving attitude   

• Possesses strong multi-tasking and prioritization skill sets 

• Work well with others and be a team player 

• Research-driven and customer-focused individual 

• Accurate with detailed information 

Role Details 

• Industry: Promotions 

• Work Shift: 8:00 AM - 5:00 PM CST (USA) 

• Workdays: Monday through Friday (USA) 

• Written and spoken English skill: Very Proficient 

• Salary Range: PHP 43,000

Job Responsibilities 

• Ability to maintain strong, long-lasting client relationships; Care about clients and results

• Self-starter, ability to work independently and coordinate directly with team members with minimal supervision

• Problem solver, must have a take-charge attitude

• Exceptional attention to detail, ability to adapt to change, and balance competing demands

• Persistent follow-up with vendor & customer coordination

• Display careful execution and follow through on projects from inception and delivery

• Possess good communication skills, written and verbal

Additional Job Requirements 

• 3+ years of sales experience in the Ad Specialty and Promotional. Product industry is preferred.

• Proven success as a self-starter, ability to work independently, and solve problems with a take-charge attitude and a strong customer-centric mindset.

• Goal-oriented with superior work ethic and effective time management skills. • Exceptional attention to detail, with the ability to adapt to changes and consistently balance competing demands.

• Experienced in Microsoft products, specifically Outlook, Word, Excel and PowerPoint.

About DCX 

DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!  

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.  

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.  

We look forward to receiving your application and getting to know you better! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!