The position of Director, Finance Transformation, focuses on process optimization and leads projects to achieve transformation objectives. The incumbent works with finance process owners to redesign and implement new processes. This role is also responsible for monitoring and supervising changes to finance processes and systems, ensuring that technology is effectively integrated, and that staff embrace the changes. If new technology tools are needed, the Director collaborates with the technology team to develop technical solutions.

Position Responsibilities:

Serve as the project lead for the Finance Transformation initiative.
Analyze transformation opportunities to prioritize resources and optimize outcomes.
Lead and drive efforts to redesign finance processes.
Collaborate with process owners to identify areas for improvement; design and model change proposals that align with company objectives; execute and monitor new processes while maximizing their benefits.
Oversee the launch of new processes with a detailed plan that outlines deliverables, timelines, and milestones, including collaborating with the technology team to develop technical solutions.
Foster a tech-savvy culture within the finance organization.
Identify and track key performance indicators (KPIs) for the change initiative to evaluate benefits post-implementation.
Provide regular updates to project sponsors and stakeholders.
Partner with change enablement team to develop a structured approach to manage changes during the implementation of new processes.
Manage risks that could threaten the successful implementation of change initiatives.
Collaborate closely with the business analysis team to introduce technological tools that support new processes.
Collaborate with other functions to develop end-to-end processes that impact finance operations.
Partner with Group Finance to implement global transformation initiatives.
Lead the process redesign team as the team leader

Required Qualifications:

Excellent communication skills to drive culture change and engagement of the new process
Hands-on project management experience for regional or global processes; digital literacy is a plus
Strong analytical, planning, execution, and problem-solving skills
Excellent communication and interpersonal skills; able to work under pressure and work well under time constraints
Excellent English written and verbal communication skills
Ability to lead a team with team members spread in various locations
Able to coach and develop a high-performance team

Preferred Qualifications:

University graduated in Accounting, Finance, Information Technology, or relevant disciplines
In-depth understanding of Finance processes and systems is a plus
Ability to influence others to achieve a common goal
Challenging the status quo, proactive thinking, process minded, and delivery focused
Minimum 15 years of experience working in areas of Transformation in insurance, banking, or financial institutions

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid