Treasury Operations - Assistant Vice President 2

Responsible for preparing/reviewing Fund Administration related tasks (Treasury Services) - Expense Administration involving Budgets and Invoice preparation, Expense Analysis, New Fund/Client Onboarding, Distributions, Performance and Regulatory/Board Reporting.

What you will be responsible for:

 As an AVP you will:

·       Plan and manage day-to-day deliverables and ensure completion as per agreed KPI/KRA.

·       Manage operational issues and client escalations, ensure Teams are providing timely responses to inquiries as stated in the Service Level Agreement.

·       Have executive presence by managing with influence and effective communication across stakeholder groups both regionally and globally.

·       Understand risk at the operational level and comply with the risk escalation chain including timely notification of issues. Escalate issues and Client escalations/feedback timely to VP.

·       Embed risk excellence culture across the teams.

·       Exposure to latest technologies in industry and drive automations.

·       Dual Role – SME and Team Management. Manage large team and multiple clients.

·       Ensure effective use of automation by fully utilizing internal Applications, and standard macros; make recommendations for technology and process improvements.

·       Encourage and drive a culture of change and ideation.

·       Commercial acumen - Understanding of cost/budgets. Lead/drive the same.

·       Client facing role. To be face of the client with an executive presence and lead Client Due-Diligence meetings.

·       Ensures all controls/checklists and procedures are adhered to as well as makes recommendations for improvement.

·       Implement all standard practices, processes, tools, and technology enhancements.

·       Comply with internal, client specific and Standard Operating Procedures.

·       Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations.

·       Ability to initiate, effectively manage and improve relationships, both within the company and with peers in the industry and current/prospective clients.

·       To become an essential partner with our clients – trusted, strategic and proactive. Lead client meetings and discussions as needed.

·       Ability to lead a large team, identify & develop talent.

·       Lead by example and hold team accountable to culture traits.

·       Provide feedback on decisions to hire, discipline, determine promotions, and terminate employment.

·       Drive pay for performance and culture of performance differentiation.

·       Perform other duties as required by VP or Unit Head.

Metrics:

·       Achieve productivity targets. Reduce loss associated with operational error

·       Timeliness and accuracy of all assigned deliverables as per agreed Service Agreement.

·       Adherence to best practices, SOPs, client specific procedures, and SLAs.

·       Lead process improvement efforts.

·       Comply with State Street risk program and timely completion of related training for self and team

·       Adhere to State Street policies, guidelines and relevant laws and regulatory requirements.

·       Client satisfaction and service delivery.

What we value:

These skills will help you succeed in this role:

Competencies:

·       Client focus: – Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries.

·       Leadership Focus – Leverage experience and technical expertise to support peers globally by providing guidance and training, and fully support and participate in all aspects of employee engagement.

·       Operational Efficiency Focus:  Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions.

·       Performance Focus: Provide excellent service to clients through a results-oriented mindset

·       Quality & Risk Focus: Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk

Mandatory Skill Sets:

·       8+ Years of experience in Fund Accounting Domain.

·       Excellent understanding of financial services and investment products

·       Excellent Communication and Interpersonal Skills.

·       Detail-oriented, owner’s mindset, logical thinking.

·       Problem Solving & Analytical Skills.

·       Strong personnel management skills and prior experience in a supervisory capacity with responsibility for coaching and development of direct reports.

·       Ability to work on MS Office (Excel, Word and PPT)

Additional Skill Sets:

·       Good understanding of financial services and investment products.

·       Minimum of 5 years of management experience, preferably with fund accounting, audit firm or a financial services organization.

·       Ability to prioritize multiple responsibilities to meet internal and industry deadlines.

·       Ability to perform under pressure.

·       Committed to learn technical aspects of each deliverable.

·       Ability to communicate with various internal teams to resolve queries and escalate accordingly.

·       Strong communication, interpersonal, organizational, and negotiation skills.

·       Demonstrates an ability to be a leader within their team, as well as be a leader amongst your peers.

Education & Preferred Qualifications:

·       MBA or graduate degree preferred, bachelor’s degree in commerce / economics with a specialization in Business, Accounting, Finance or another Financial-related program.

·       10+ years of experience in related accounting or finance field preferred